Job Title: Returns Assistant - Office Based Location: Biggleswade Hours: Monday to Friday, 8:00 AM - 5:30 PM Hourly Rate: £12.21 per hour Contract: Temp to perm About the Role: We are seeking a highly motivated and enthusiastic Returns Assistant to join our clients Returns team. This is an excellent opportunity for someone looking to contribute to the daily operations of our Returns department, based in the office. The ideal candidate will be comfortable working independently as well as within a small team and possess strong computer skills. Full training will be provided on our internal systems, but some familiarity with Word and Excel would be beneficial. Basic phone skills are also required as you will be liaising with suppliers and other branches. Key Responsibilities: ·Chasing supplier debits to ensure timely returns processing. ·Requesting and managing Branch/Customer RMAs (Return Merchandise Authorisations). ·Approving and processing Branch/Customer returns. ·Crediting Branch/Customer RMAs. ·Updating and maintaining supplier returns procedures. ·Managing outstanding RMAs and ensuring they are resolved promptly. ·General office duties, including assisting other office staff as needed. ·Handling emails and communications related to returns. ·Providing support on the returns shop floor when required. Ideal Candidate: ·Motivated, hard-working, and proactive with a positive, friendly attitude. ·Strong attention to detail and excellent organizational skills. ·Ability to work well both independently and as part of a small team. ·Excellent communication skills, both written and verbal. ·Computer literate, with some knowledge of Word and Excel. What they Offer: ·Full training on internal systems and processes. ·A supportive work environment within a dynamic team. ·A chance to develop your skills and grow within the company. If you're a dedicated individual with a positive approach and are looking for a new challenge, we'd love to hear from you Thank you for your interest in this vacancy, which is being advertised by Smart10 Recruitment Group, who are acting as an employment agency / business. Your application will be considered in competition with others, and we will contact you within 3 working days if you have been shortlisted. Smart10 is a multi-award-winning specialist recruitment consultancy focused on the supply of temporary, contract and permanent placements across a select group of business sectors. In order to keep up to date and search for all our active jobs, please visit our website, like us on Facebook and follow us on Instagram or LinkedIn. Please refer to Smart10's Privacy Policy as to how we hold your data