Customer Relationship Advisor
Location: Ringwood, Hampshire
Salary: £30k-£40k DOE + Benefits + Company Profit Share
Hours: 37.5 hours per week
Contract: Permanent, Full time
The Package
• Ongoing training and support
• Company Profit Share (first £3,600 is tax free)
• 22 days annual leave plus bank holidays, increasing with length of service
• Birthday as additional paid leave
• Additional paid leave (dependent on company performance)
• Company sick pay policy
• Pension Scheme
• Private Medical Insurance including dental
• Free Parking
• Hybrid Working
• Progression opportunities
• Fresh fruit, the occasional pizza and a posh coffee machine!
Trusted Technology Partnership is specialist provider of IT Infrastructure and Support Services for over 25 years. Our core services are support desk, on site engineering, project management and delivery, storage and logistics and technical consultancy. We encourage our colleagues to progress, including into other teams and departments. Join our friendly company with a great team and positive company culture.
We are an Employee Ownership Trust, a growing company and a recent winner of the South Coast Tech Awards, Leadership Team of the Year 2023.
Customer Relationship Advisor - The Role:
We are looking for a customer relationship advisor (known as a locality supervisor), this is both office based and customer facing. There will be frequent visits to customer locations across Hampshire.
You will be the main point of contact for customers and will liaise between the IT support and projects teams internally on behalf of the customer, to support customer IT requirements.
Customer Relationship Advisor - Skills & Experience:
In this role you will be managing the relationships with our customers.
• Administration skills,
• Strong communication skills both written and verbal,
• Previous experience building customer relationships,
• Basic working knowledge of IT
This role is subject to a clear standard DBS check being received. You will need a full driving license and your own vehicle to travel to customer sites (Mileage will be paid).
If you feel you have the necessary skills and experience to be successful in this role, click on “APPLY” today, forwarding an up-to-date copy of your CV for consideration in the first instance.
No agencies please