Job Title: Service Advisor
Location: Main Dealer, Newbury
Salary: £26,000 basic salary – £33,000 OTE
Hours: Monday to Friday – no weekends
We are looking for an experienced Service Advisor to join the team at a busy car dealership in the Newbury area. You will be joining a friendly, motivated aftersales team who strive to deliver outstanding customer service. Motor trade experience or retail customer service experience would be advantageous but is not essential. You will assist incoming customers on a daily basis as well as talking to prospective customers. As you will be working as part of a team, good communication skills and IT skills are essential as well as being able to work on your own initiative as and when required, and the ability to prioritise your own workload.
If you are ambitious, a team player, and customer-focused, then you would be a great fit for this dealership. Committed to providing an excellent working environment, career development, and openness, you can be assured you are joining a forward-thinking and innovative company.
Responsibilities of Service Advisor:
* Working alongside technicians to ensure the smooth running of the workshop
* Supporting the aftersales team
* Assisting with the day-to-day queries raised by the Retailer network around parts orders via
telephone and email
* Loading the workshop diary
* Provide a knowledgeable, courteous, responsive, and efficient service expr...