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Company Profile: An exciting, forward-thinking and innovative provider of complete, bespoke, managed IT, communication and network security solutions for businesses of all sizes for over 10 years. Now hiring for multiple talented IT Support Engineers to join the team due to continued growth and expansion in customer base and demand.
Opportunity: This is a fantastic opportunity for IT support engineers looking to join a forward-thinking and rapidly growing company, who can offer lots of support and development as well as progression and the opportunity of great career with unrivalled job security and stability.
Job Profile: The job will suit skilled IT support engineers with a minimum of 1 year proven and demonstrable experience within a Managed Service Provider (MSP) environment. The successful candidates will need a customer-focused approach and a commitment to service delivery, as well as a diligent and logical approach to working with strong problem-solving skills.
Skills/Experience:
1. Active directory and group policy administration
2. Windows Server 2008 and above
3. Windows technologies such as Windows Server and Desktop operating systems
4. Windows Desktop 7 and above
5. Microsoft Office
6. Microsoft 365 Administration
7. System build, deployment and maintenance
8. Understanding of networking technologies (Routers / Switches)
9. Understanding of networking fundamentals (DNS / DHCP / EMAIL etc.)
10. Recognised accreditations (MCP's, CompTIA)
11. Foundation Certificate in ITIL
12. VoIP knowledge, preferably Gamma
13. Experience with SharePoint On-Line
14. Exposure to Meraki, Cisco and Draytek switch, router and wireless infrastructure
15. Knowledge and experience with monitoring, antivirus and backup technologies
16. Apple products and support
17. Knowledge of desktop imaging software/services
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