Job Description
* IT Engineer (Breakfix) - SC Cleared Desirable
* Yoevilton, Somerset - Onsite 5 days a week
* 17/03/25 - 17/05/25
* 08:30 - 17:00 - Must join the OOH rota and standby
* £21.01 per hour - Inside of IR35
Duties to Include
* Queue ticket management of tickets assigned to their Hub (and surrounding spokes) ensuring appropriate updates and call management to maintain Service levels as per contract
* Hub Stock management including asset management of kit in/out (Scan items in/out of locations) as per contract
* Effective Management of disposals that go through their Hub as per contract
* Triage and perform hardware repairs of 'in Warranty kit' and liaise with vendors for parts and returns as per contract
* Locker replenishments where appropriate as per contract
* Highlight potential issues with service/potential service improvements to their Team Leader
* Follow any agreed processes and procedures either from the Authority (site regulations etc
Key Skills
* Must have SC clearance or be able to gain this, UK National with a UK passport,.
* Must have a full clean driving licence
* Experience in a PC field service environment or PC field Workshop environment
* Hardware - Diagnose, troubleshoot, support & repair (including complex laptop break/fix repairs)
* Accredited or willing to go through HP & Dell - Desktop and Laptop training
If you are available and interested, please apply today!
Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.