Sales Office Administrator Location: Cranbrook Salary: Competitive, DOE Hours: Full-Time, Permanent (40 hours per week) onsite Industry: FMCG Are you a confident and detail-driven administrator looking to support a busy commercial team within a fast-paced food production environment? We are working with a leading UK food manufacturer who are seeking a Sales Office Administrator to join their growing team. The Opportunity: You’ll be responsible for ensuring the efficient running of the sales order function – processing and amending customer orders, handling stock queries, raising credit notes, managing pricing updates and providing general administrative support to the commercial team. Key Responsibilities: Processing customer orders received via email and telephone Amending orders and communicating changes internally Completing and coordinating stock transfers Resolving customer stock queries in a timely manner Generating and issuing invoices and credit notes Processing pricing amendments when required Matching proof of delivery (PODs) to delivery notes and escalating issues Assisting with product code creation and system set-up Liaising with commercial and logistics teams Running weekly sales reports for senior management Handling customer enquiries and managing the sales inbox Supporting the Commercial Sales and Account Management teams with ad-hoc admin What You’ll Need: Previous experience in a similar sales support, customer service, or administrative role – ideally within food/FMCG or a production-led environment Strong IT skills – confident using systems like Sage, Web EDI, Trade XP or similar (training provided) Excellent organisational skills and high attention to detail Strong communication skills, both written and verbal Ability to work under pressure and manage multiple tasks efficiently Why Apply? Be part of a long-established, values-led manufacturing business Supportive and close-knit team culture A varied, busy role with autonomy and visibility within the wider business