Job Description
This is a part time, permanent position working a 20 hour week, Monday - Friday 10:00 - 14:00.
* Use your extensive knowledge to demonstrate our technical capabilities to selected Key Accounts with the aim of giving high level of customer care for those customer essential to the business.
* Be a point of added value for key customers to provide technical back up to the sales team.
* Provide input in the various forms required by customers, including, but not limited to, Horizon Scanning, Consultancy and Training.
* Liaise with the Operations Manager, TSM and Sales team to provide technical training.
* Be a source of technical expertise within the team to provide best practice approaches for communication, reports etc.
* Keep up to date with current techniques, topics and legislation that order to advise Eurofins and its customers on accurate implementation of their requirements.
* To operate in line with, and continually reinforce, Eurofins Quality systems with specific reference to, reporting, contract review, procedure development and review, and exceptions.
* Supervise the internal testing offer to provide best in class testing service and ensure working within the quality manual in order to retain ISO accreditation.
* Build efficient working practices and procedures that lend themselves to KPI performance management.
* Assist in cost benefit analysis of new testing potentials and constantly look for opportunities for growth on internal testing to protect revenue and profit.
Qualifications
* Degree in related scientific subject or 5 years relevant work experience.
* Practical knowledge of commercial laboratory operations
* Proven experience in the practical application of testing methodology and ability to train others.
* Knowledge and understanding of product testing.
* Knowledge and understanding of account management techniques.
* Knowledge and understanding of the relevant Product Testing Regulations and Directives
* Effective communication skills both written and oral.
* High level of attention to detail.
* To be able to communicate highly technical material to different levels within the business and to gain the confidence of the client.
* To be a self-starter and manage own workload in a timely and effective manner.
Additional Information
At Eurofins we are growing, innovating and always learning. We celebrate the achievements of our employees through annual long service awards, recognise our colleagues special life events, and we are committed to charitable causes through global fundraising activities.
As a Eurofins employee you will benefit from:
* Enhanced Annual Leave Entitlement
* Additional Annual Leave Purchase scheme
* Annual Leave Sellback Scheme
* Additional Annual Leave at Employees set service dates
* Company Pension Plan
* Life Assurance Scheme (4 times annual salary)
* Healthcare Cash Plan (6+ months service)
* Enhanced Maternity, Adoption and Paternity Schemes
* Employee Assistance Programme – 24/7 confidential
* Health and Wellbeing Programmes
* Free parking
* Worldwide career opportunities
* We also have in place rewards recognising the great work out employees deliver, their dedicated service and celebrating special life events.
What Happens Next
Our people are the backbone of what we do, so it's incredibly important we find the right individuals to join us. As a potential new recruit you'll be invited to meet the team in the form of an assessment centre or a staged interview process dependent on the role and it's requirements, this will give you the opportunity to see what working for Eurofins is really like and enable us to get you know your key skills and strengths.
Your data
As part of any recruitment process, the company collects and processes personal data relating to job applicants. The company is committed to being transparent about how it collects and uses that data and to meeting its data protection obligations.
Closing Date
We reserve the right to close or extend this position depending on application numbers. Therefore we would urge candidates to submit an application as early as possible.
Due to the high volume of applications we receive please be aware that if you do not receive a response within 4 weeks of the vacancy expiry date unfortunately, on this occasion your application has been unsuccessful.
We embrace diversity! Eurofins network of companies believe in strength and innovation through diversity, being an Equal Opportunity Employer. We prohibit discrimination against employees or applications based on gender identity and/or expression, race, nationality, age, religion, sexual orientation, disability, and everything else that makes employees of Eurofins companies unique.
Sustainability matters to us! We are well on our way to achieving our objective of carbon neutrality by 2025, through a combination of emission reduction and compensation initiatives. We encourage our laboratory leaders to make sustainable changes at their local level, and in addition to their initiatives we also count on our dedicated carbon reduction team to help us to achieve this goal!
Find out more in our career page: https://careers.eurofins.com/