Job Description
The purpose of this role is to provide an exceptional experience to our Brokers and Solicitors across both telephony and webchat, enabling them to achieve their ambitions and meet their clients mortgage needs whilst contributing to the Life Moments commercial ambitions. Working hours will be between Monday-Sunday 7am-11pm.
To hit the ground running it’s essential that you have some of these skills and experiences too:
Experience of working in a customer-obsessed role preferably from a Business to Business perspective although not essential
Excellent written and verbal communication skills
Ability to multitask multiple online chat sessions
Ability to use IT systems and associated applications
Ability to take ownership of complaints and complex issues.
Barclays is required by law to confirm that you have the Legal Right to Work in any role that you apply for. If you currently hold a work visa sponsored by Barclays, or you would require sponsorship from Barclays, you must declare this as part of your application. Sponsored visas are role and entity specific and any changes must be reviewed. It is important that you ensure you are working on the correct visa at all times. Failure to accurately disclose your visa status or Legal Right to Work may result in your application or any employment offer being withdrawn at any time.
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Purpose...