Cluster Sales Manager
Are you a dynamic leader with a passion for hospitality? At Dalata Hotel Group, we believe that great teamwork and leadership are at the heart of hospitality. Dalata Hotel Group are currently looking for an experienced Cluster Sales Manager who is eager to take ownership, elevate their teams, and drive outstanding performance while continuing to grow professionally.
In this role, you will enjoy the unique opportunity to shape the culture and success of your team and contribute to the strategy of the Clayton Hotel Bristol City and Clayton Hotel Cardiff. If you are looking for the next opportunity or move in your career in a supportive environment that values innovation and excellence, we invite you to be part of our thriving community at Dalata Hotel Group.
As Cluster Sales Manager, you will report to the General Managers. You will guide and manage hotel operations effectively, ensuring exceptional guest experiences, strategic growth, and high-performance standards while fostering a positive work environment and driving financial success.
Benefits
* 50% Off F&B in all properties
* €/£60 employee rate on rooms for all Dalata hotel
* 30% off Friends & Family rate SAYE (Save As You Earn Scheme
* Pension access (Ask your HR Manager for local pension information)
* Performance-related bonus plan
* Development Opportunities through our Dalata Academy to support your career journey
* Free employee meals on duty
* Extra AL day for every year worked (5 days to a maximum of 5 days)
* Employee Assistance Programme
* Cycle to Work Scheme/Transport Schemes
* Staff Appreciation Initiatives, fun team-building activities and regular charity events
Your Key Duties and Responsibilities:
* Conduct lead generation, face-to-face meetings, negotiations, and site inspections, and attend trade shows and client events.
* Track and analyze corporate account performance monthly to identify trends and initiate corrective actions.
* Manage Corporate and Consortia RFPs to maximize hotel inclusion and analyze production reports to optimize business channels.
* Drive meeting and conference bookings and report account performance to the General Managers and Central Office.
* Collaborate on pricing strategies and forecasts with the General Manager and Revenue Manager.
* Oversee the annual marketing budget and implement quarterly activity plans aligned with business needs.
* Create and execute sales and marketing campaigns across media platforms, assessing ROI.
* Develop promotional materials and manage online marketing efforts to drive direct sales via the hotel website.
* Attended trade promotions and managed sales correspondence and contracts using the CRM system.
* Conduct competitor analysis to monitor market trends and maintain the hotel's positive image.
What You Will Need:
* 2 to 3 years of experience in a managerial sales or marketing role, preferably in a hotel or customer-focused environment.
* A creative thinker with an outgoing personality, capable of building new relationships and maintaining existing ones.
* Proven experience in effective people management within a team environment.
* Sales-focused, target-driven, and results-oriented.
* Excellent communication skills, both written and verbal, with the ability to provide clear reports to clients and colleagues.
* Confident, ambitious, and proactive in approach.
About us
Dalata Hotel Group We bring the heart of hospitality to every hotel we own and operate. We see our growth and expansion plans as a way of spreading our unique way of caring for our guests further around the world, bringing better experiences to more people. Currently, the Dalata difference can be felt at each of our hotels in Ireland, the UK, Germany & the Netherlands, and well keep expanding this further, focusing on key UK cities, Dublin and Continental Europe.
Helping our people to grow and develop their careers is vitally important to us and is one of our highest priorities. We have many exciting and unique internal development programmes, each crafted to make sure our employees get the learning they need to be able to take the next step in their careers.
Dalata Hotel Group Plc is an Inclusive Employer. We actively encourage people from all backgrounds and abilities to apply to be part of our team. However, we understand everyone's needs are different; therefore, if you require any accommodations with this application process, please highlight your needs when you are completing your application process.
Welcome to Clayton Hotel Bristol City where our famously personal way makes your time with us a little more special.
Our 4-star hotel is located right in the heart of Bristol City. From fine dining, shopping and culture, youre connected to everything. Located in the old city at the walls of St Johns, a short stroll from Bristols shopping quarter and Bristol harbourside, its a place that has everything from food, culture and entertainment. If you want to see even more of the area, were conveniently located by several bus routes with scooter and bike rental available nearby.
A modern contemporary hotel housed in the Grade ll listed Everards print works. The design of the building celebrates Bristols connection to art whilst restoring a piece of local history.
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