Murray Recruitment are recruiting a permanent Hire Controller for our client based in South Lanarkshire.
Role Overview:
This is an excellent opportunity to join a fast-growing business within the construction support sector. The Hire Controller will play a crucial role in coordinating hire and service arrangements for customers and construction companies. The role demands a high level of customer service and professionalism, with the chance to work in a supportive, team-focused environment.
Key Responsibilities:
* Respond promptly to customer enquiries regarding plant and services.
* Manage and monitor incoming enquiries via telephone, website, and email.
* Ensure all enquiries are responded to within the hour, following internal guidance.
* Engage in a range of administrative tasks, including filing and purchase ledger support.
* Maintain regular contact with drivers and assist in resolving any service issues.
* Collaborate with the yard team to ensure daily operational readiness.
* Process and confirm off-hires in a timely and accurate manner.
* Promote and maintain a safe working environment.
* Build and maintain strong client relationships through ongoing communication.
* Work collaboratively within a small, close-knit team with a positive and humorous approach.
Skills & Experience:
* Previous experience in a similar Administrator position is highly desirable.
* High attention to detail and accuracy.
* Strong organisational skills and the ability to manage multiple tasks efficiently.
* Excellent verbal and written communication skills.
* Computer literate with working knowledge of Microsoft Word, Excel and Outlook
Offering:
* Salary from £26,984 per annum.
* Hours Monday to Friday, 8am to 5pm.
* Holidays 28 days including bank holidays
* Company pension scheme.
* Free on-site parking