Job summary Are you looking for your next career? Why not join us as a Hospital Support Assistant team leader in our busy fast paced hospital environment? The facilities team are looking for a member of staff to join their team to support the cleanliness and patient feeding services in the hospital, and lead a team of cleaning and catering staff. This is contracted role working on a two week rota basis, 1:00pm - 8:30pm. Main duties of the job To ensure compliance with all Trust Policies. To ensure the Appraisals of all staff take place. To assist in the process for recruitment and selection of staff within the Department. To arrange any relief staff/bank to cover of absence sickness and annual leave Responsible for inducting new members of staff to ensure training is complete. Participate in the training of staff. Responsible for undertaking an agreed program of quality control audits for area of responsibility. To prioritise work allocation and staffing in order to carry out vacate cleans and re-open to an agreed timetable to maintain the availability of beds Responsible for the planning, preparation and supervision of working rotas in the most efficient manner including the allocation of overtime. maintain keys/swipe cards to rooms in a secure fashion. Record and maintain the annual leave entitlements of staff, of which they are responsible, ensuring annual leave is taken in a timely manner to suit both the staff member and the service. To conduct return to work interviews and complete appropriate forms. To be able to effectively communicate, influence and negotiate with staff members, at times conducting difficult and often sensitive conversations where barriers to understanding may exist. To ensure that food temperatures are recorded and accurately reported. About us NLAG is part of one of the largest acute and community Group arrangements in the NHS, seeing well over one million patients every year and managing a budget of over £1.3 billion. Made up of two Trusts - Northern Lincolnshire and Goole NHS Foundation Trust (NLAG) and Hull University Teaching Hospitals NHS Trust (HUTH) - our Group has significant ambitions and is committed to delivering world-class hospital and community services for the 1.65 million people we serve. Together we employ nearly 20,000 staff. Our five main hospital sites are Diana, Princess of Wales Hospital, Scunthorpe General Hospital and Goole and District Hospital, for NLAG and Hull Royal Infirmary and Castle Hill Hospital for HUTH. As Teaching Hospitals working with the Hull York Medical School, we both lead and contribute to research in many areas - biomedical research, primary care, palliative medicine, cardiovascular and respiratory medicine, vascular surgery, cancer surgery and oncology. We believe that by developing a diverse, inclusive, innovative, skilled and caring workforce, we can deliver excellent care to our patients and a great future for our employees, our Group and our community. Should we receive a high volume of applications the advert may be closed earlier than stated. Date posted 17 March 2025 Pay scheme Agenda for change Band Band 3 Salary £24,071 to £25,674 a year per annum pro rata Contract Permanent Working pattern Part-time Reference number 208-79F335-25-1 Job locations Diana Princess of Wales Hospital Scartho Road, Grimsby Grimsby DN33 2BA Job description Job responsibilities For more detailed information, please read the job description linked below. As a Trust we are keen to offer and encourage flexible working opportunities to address health and wellbeing and work-life balance for our employees, this will have a positive impact on the care we provide. Flexible working is part of a wider commitment to improve the quality and experience of working life and we recognise that it is a key contributor for the recruitment and retention of our employees. We therefore support and encourage open conversations around a specific working pattern to suit your work-life balance or a multi-role career, if it works for you and works for the role, we'll do our best to make it happen. Local flexible working arrangements are developed in partnership between the line manager and employee in order to ensure equality of access to flexible working, as far as practicable, regardless of role, shift pattern, team or pay, based on: patient/service user and staff experience, service delivery and work-life balance of colleagues. We are committed to creating and maintaining a fair and supportive working environment and culture, where contributions are fully recognised and valued by all and staff feel empowered to carry out their duties to the best of their abilities. As employers we are committed to promoting and protecting the physical and mental health and well-being of all our staff. This underpins our values as set out in the NHS Constitution, supports us to be an Employer of Choice and ultimately enables our employees to support the effective care of our patients. We strongly value the different perspectives and ideas a diverse workforce brings to deliver better outcomes for our patients. We welcome applications irrespective of peoples age, disability, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. To learn more about Northern Lincolnshire and Goole NHS Foundation Trust, and discover the unique benefits on offer to employees, view our latest videos, plus more, please visit our recruitment website at https://joinnlag.co.uk/ In line with the General Data Protection Regulation (GDPR), the Recruitment & Workforce team will use and hold your personal data for the intended purpose and in line with the Recruitment & Workforce Privacy Statement. We are committed to safeguarding the welfare of children/vulnerable adults and expect the same commitment from all staff and volunteers. Please be aware that all new employees starting work with us will be charged for the cost of their DBS check, if it is required for their role. Job description Job responsibilities For more detailed information, please read the job description linked below. As a Trust we are keen to offer and encourage flexible working opportunities to address health and wellbeing and work-life balance for our employees, this will have a positive impact on the care we provide. Flexible working is part of a wider commitment to improve the quality and experience of working life and we recognise that it is a key contributor for the recruitment and retention of our employees. We therefore support and encourage open conversations around a specific working pattern to suit your work-life balance or a multi-role career, if it works for you and works for the role, we'll do our best to make it happen. Local flexible working arrangements are developed in partnership between the line manager and employee in order to ensure equality of access to flexible working, as far as practicable, regardless of role, shift pattern, team or pay, based on: patient/service user and staff experience, service delivery and work-life balance of colleagues. We are committed to creating and maintaining a fair and supportive working environment and culture, where contributions are fully recognised and valued by all and staff feel empowered to carry out their duties to the best of their abilities. As employers we are committed to promoting and protecting the physical and mental health and well-being of all our staff. This underpins our values as set out in the NHS Constitution, supports us to be an Employer of Choice and ultimately enables our employees to support the effective care of our patients. We strongly value the different perspectives and ideas a diverse workforce brings to deliver better outcomes for our patients. We welcome applications irrespective of peoples age, disability, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. To learn more about Northern Lincolnshire and Goole NHS Foundation Trust, and discover the unique benefits on offer to employees, view our latest videos, plus more, please visit our recruitment website at https://joinnlag.co.uk/ In line with the General Data Protection Regulation (GDPR), the Recruitment & Workforce team will use and hold your personal data for the intended purpose and in line with the Recruitment & Workforce Privacy Statement. We are committed to safeguarding the welfare of children/vulnerable adults and expect the same commitment from all staff and volunteers. Please be aware that all new employees starting work with us will be charged for the cost of their DBS check, if it is required for their role. Person Specification Education Essential Minimum level 1 in english and maths Desirable NVQ level 2 computer skills Knowledge and experience Essential Demonstrable experience of supervising a Domestic service Experience of working with staff at all levels Experience of carrying out incident and complaint investigations Effective communication skills Evidence of the ability to plan, prioritise and work to meet deadlines Ability to take on duties without supervision Desirable Experience of working in a hotel environment Knowledge of cleaning routines and statutory requirements Experience of leading a large team of staff Communication and interpersonal skills Essential Ability to undertake appraisals Ability to to take responsibility and be accountable Good interpersonal skills good written and verbal skills ability to influence and negotiate Person Specification Education Essential Minimum level 1 in english and maths Desirable NVQ level 2 computer skills Knowledge and experience Essential Demonstrable experience of supervising a Domestic service Experience of working with staff at all levels Experience of carrying out incident and complaint investigations Effective communication skills Evidence of the ability to plan, prioritise and work to meet deadlines Ability to take on duties without supervision Desirable Experience of working in a hotel environment Knowledge of cleaning routines and statutory requirements Experience of leading a large team of staff Communication and interpersonal skills Essential Ability to undertake appraisals Ability to to take responsibility and be accountable Good interpersonal skills good written and verbal skills ability to influence and negotiate Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Northern Lincolnshire and Goole NHS Foundation Trust Address Diana Princess of Wales Hospital Scartho Road, Grimsby Grimsby DN33 2BA Employer's website https://www.nlg.nhs.uk/ (Opens in a new tab)