Overview:
We are seeking a highly skilled and experienced Head Waiter / Waitress to join our team at a new reputable restaurant in Bolton. As the Head Waiter/Waitress, you will play a crucial role in providing exceptional guest service and ensuring smooth operations in the dining area. This is a full-time position that offers competitive pay and opportunities for career growth within the hospitality industry.
Duties:
1. Oversee and coordinate the activities of the serving staff to ensure efficient and effective service delivery
2. Greet guests, escort them to their tables, and provide menus
3. Take food and beverage orders accurately and promptly
4. Collaborate with the kitchen staff to ensure timely preparation and delivery of orders
5. Assist with food preparation and plating when needed
6. Monitor tables to ensure guests have everything they need throughout their dining experience
7. Handle guest inquiries, concerns, and complaints in a professional and timely manner
8. Train new servers on restaurant policies, procedures, and service standards
9. Maintain cleanliness and organization in the dining area, including table setup and arrangement
10. Collaborate with management to develop strategies for improving guest satisfaction and increasing sales
Experience:
1. Previous experience as a Head Server or similar role in a high-volume restaurant setting
2. Strong knowledge of culinary techniques, food preparation, and presentation
3. Excellent customer service skills with a friendly and outgoing personality
4. Exceptional communication skills to effectively interact with guests, staff, and management
5. Proven ability to multitask and prioritize tasks in a fast-paced environment
6. Basic math skills for handling payments and making change accurately
7. Familiarity with kitchen operations and ability to assist with food preparation when needed
If you are passionate about delivering outstanding guest experiences, have a strong background in hospitality, and thrive in a dynamic restaurant environment, we would love to hear from you. Apply today to join our team as the Head Server at our renowned restaurant in .
Job Type: Full-time
Pay: £12.06-£13.00 per hour
Expected hours: 30 – 35 per week
Additional pay:
* Tips
Benefits:
* Company pension
* Discounted or free food
* Employee discount
Schedule:
* 8 hour shift
* Day shift
* Every weekend
* Monday to Friday
* Night shift
* Weekend availability
Experience:
* Bartending: 1 year (preferred)
* Hospitality: 2 years (required)
Work Location: In person
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