About the Company A leading supplier of medical aesthetic products and services, supporting professionals across the UK and Ireland. The company partners with well-known brands to bring high-quality products to market, serving thousands of clinics with a comprehensive range of skincare, injectables, medical devices, and supporting services. With a strong focus on innovation and compliance, the company offers a dynamic environment for career growth.
We are seeking a highly skilled and experienced professional to join our team as Head of Quality (QA). This individual will act as the Responsible Person (RP/RPi) on our Wholesale Dealers Authorisation (WDA) and Quality Controller (QC) on our Manufacturer’s Specials (MS) Authorisation. The successful candidate will ensure that all operations meet or exceed Good Distribution & Manufacturing Practices (GMDP) in line with regulatory requirements.
Develop and implement strategies to ensure compliance with wholesale and import regulations for medicines, medical devices, and cosmetic products.
Maintain the Quality Management System (QMS), including document control, change control, validation, deviation management, CAPA programs, complaint handling, and SOP oversight.
Lead internal and external audits, mitigating risks in operations.
Provide QA guidance and training across internal teams, ensuring alignment with industry regulations.
Develop QA KPIs to track quality performance and improvements.
Collaborate with external industry bodies to stay ahead of regulatory changes.
Act as the primary contact for regulatory agencies and external audits.
Mentor and develop the QA and Regulatory Team, fostering a high-performance culture.
Approve marketing materials related to medicines and medical devices.
Flexibility to travel between company facilities.
Degree in pharmacy, life sciences, or related field.
~10+ years’ experience in a senior QA role within a global supply chain.
~ Strong knowledge of MHRA, FDA, HPRA (preferred), GDP, GMP, and GxP regulatory frameworks.
~ Proven leadership experience in QA strategy, compliance, and continuous improvement programs.
~ Familiarity with aesthetic medicine products is highly desirable.
Competitive salary & annual bonus
~ Company pension
~25 days holiday + bank holidays (increasing with tenure)
~ Staff discounts & social events
~ Employee Assistance Program