The Facilities Training Service have an exciting opportunity to welcome a Training Facilitator to join their dedicated and highly motivated team.
The Facilities Teams play a vital role in supporting the smooth functioning of the hospital sites and ensuring a positive experience for staff, patients, and visitors alike.
This role will directly contribute to the development and growth of employees within the Division of Infrastructure. The ideal candidate will possess a strong passion for training and be dedicated to achieving the highest of standards of training excellence.
As a Training Facilitator, you will possess:
* Strong communication, interpersonal, and presentation skills.
* Excellent organisational and administrative skills.
* Ability to work independently and as part of a team.
* Flexibility to work shifts, including nights, and travel between multiple sites.
* Valid UK driving license.
* Understanding of NHS training standards (advantageous).
* A background in healthcare or a related field, while not essential, could be beneficial.
If you are a highly motivated and experienced training professional with a passion for delivering exceptional training programs, this could be the perfect opportunity for you!
Main duties of the job
* Position is not eligible for Visa Sponsorship *
Working closely with the Facilities Training Manager you will be responsible for:
* Onboarding New Starters: Responsible for welcoming and integrating new employees into the team. This includes conducting first-day inductions, covering essential information about the organisation, policies, and procedures.
* Delivering Functional and Mandatory Training: Providing specialised training for specific roles within the Facilities department, such as housekeepers, domestics, porters, and catering assistants. This training will cover the necessary skills and knowledge required for each role.
* Working closely with the Facilities Training Manager to ensure the effective delivery of all training programs.
About us
We provide care and support to over a million people in Wakefield and Kirklees in their homes, community settings and across our three hospital sites at Pontefract, Dewsbury and Pinderfields (Wakefield).
Always striving for excellence, we are at the forefront of innovation and research, and we invest in teaching and the development of our workforce.
We live by our values of caring, improving, being respectful and maintaining high standards. We listen and learn because we aim to make Mid Yorkshire the best place to work and receive care.
We value diversity and welcome talent and enthusiasm irrespective of age, disability, neurodivergence, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances including providing unpaid carers support to someone with a health and care need.
We are proud of our staff networks - who offer valuable guidance and feedback from those with lived experience.
We have a clear vision and you could be part of this! If you share our values and you want to make a difference to the lives of our patients and their families and carers, we would love to hear from you.
Job responsibilities
In the absence of the Facilities Manager, the post holder will monitor the Facilities training inbox and respond and act upon any training requirements in a timely manner.
Frequently deliver first day induction and functional training day two and three for new employees, frequently demonstrating using physical demonstrations including lifting, pushing and pulling of wheelchairs, beds, trollies, scrubbing machines, regen trollies and any other equipment in line with the moving and handling guidelines.
Design, develop and deliver refresher training including stop the job and toolbox talks, daily cleaning/portering tasks on wards facilitating staff across all three sites.
Deliver new training programmes in accordance with Trust guidelines including the national standards of cleanliness and infection, prevention and control.
Provide mortuary training which can be distressing when placing a patient in the mortuary fridge.
Provide training for resus and cardiac arrest situations which can be distressing and emotional.
Provide support to colleagues being trained in circumstances that can arise from emotional or distressing situations.
Deliver customer care training in line with the Trust core values. Staff may come across patients they are moving for diagnostic procedures when they have been given upsetting news.
To provide support and guidance to the other staff trainers including coaching and guiding newly trained trainers.
Excellent communication skills to motivate and mentor employees to ensure a supportive learning experience delivered to people with learning difficulties and where English is not their first language.
Assist in developing the team's strategic plan.
Identify, implement and evaluate changes to training practices and procedures in own working area, including training programmes and discussing the reasons with the Facilities Training Manager.
Implement policies and propose practices and procedures for the Facilities Training Department.
The Training Facilitator will be required to have the knowledge and technical ability to be able to undertake and teach staff the skills necessary to complete service delivery.
Ensure equipment used to deliver the service is of the standard required and is maintained to physical and technical standards.
Monitor the Facilities Training inbox and respond and act upon any training requirements coordinating with the line managers and organisational development in a timely manner.
Process all onboarding passes for new operational Facilities team employees ensuring that the new employee has everything they need for day one.
To work without direct supervision and make day to day decisions within own remit and to use own initiative when to refer to others.
Contribute to project activities in support of the Facilities Training team objectives.
To be responsible for coordinating and booking venues and ensuring equipment is available for use.
To assist the Facilities Manager in all aspects of project implementation as needed.
Create and provide reports/training slides to the Training Manager using Microsoft packages.
Organise training with outside training providers specific to bespoke training.
To support the Facilities Training Manager in planning and organising training events within the operational services.
Take and prepare minutes for team meetings.
To maintain effective and efficient training documents and make recommendations for improvement where appropriate.
Ensure all Facilitators are working and following all Trust policies and guidelines plus own departmental procedures.
Responsible for ordering non and stock items maintain and checking stock levels to reduce financial resources.
Responsible for the safe and correct use of equipment used for training such as laptops, computers, scrubbing machines, steamers, beds, trollies, wheelchairs and regen ovens to reduce risk of damage.
Where facility services are busy, the Training Facilitators will be required to support portering and domestic services either with cleaning or moving patients.
The Training Facilitators need to be flexible with both office/VDU and training requirements of infrastructure staff. This may mean re-evaluation of daily schedules to be responsive to individual/manager and IPC needs on either training or reports required.
Person Specification
Knowledge and Awareness
* Microsoft suite including Excel, Outlook, Word, PowerPoint, SharePoint and MS Teams.
* Awareness of Health & Safety issues.
* Awareness of Moving & Handling issues.
Qualifications
* Level 3 award in education and training (RQF).
* Food Safety Level 3.
* Willingness to achieve essential qualification criteria within first 3 months of employment.
Experience
* Previous experience of successfully delivering training and or education.
* Experience of working positively as part of a team.
* Experience of demonstrating initiative and drive.
Skills and Abilities
* Able to develop and maintain positive working relationships.
* Able to demonstrate excellent organisational skills and successes.
Personal Attributes
* Able to demonstrate excellent interpersonal and communication skills at all levels.
Other
* Hold a full UK driving licence with ability to travel across multiple sites.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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