Ward Clerk/Patient Finance Administrator, Norfolk
Client: Priory Group
Location: Norfolk, United Kingdom
Job Category: Finance
EU work permit required: Yes
Job Reference: 6d5fa28dd6f9
Job Views: 9
Posted: 09.02.2025
Expiry Date: 26.03.2025
Job Description:
Ward Clerk/Patient Finance Administrator
Reference: PRI99041
Location: Lombard, Anchor Corner, Little Ellingham, Attleborough, Norfolk, NR17 1JY
Hours: 20
Vacancy Type: Permanent - Part Time
Job Purpose
This role is responsible for providing a comprehensive administrative service for the ward, ensuring that all communication is within the boundaries of patient confidentiality with the Data Protection Act & Priory Group policy. Supervising the financial administration of the unit’s Client Fund Account, site shops, petty cash float and safety deposit facility. The successful candidate will perform with effective and efficient application of local procedures and processes, which comply with Corporate policy and statutory regulations.
Responsibilities
1. Manage petty cash including banking, reconciliation, issuing of department’s petty cash, completing Aspire petty cash submissions, responsible for the petty cash card and withdrawals, liaising with Treasury.
2. Monitor patient monies: responsible for the patient account bank card, issuing patient monies, completing patient money transactions, reconciling patient monies account, liaising with Patient Monies team, supporting patients to budget monies, ad hoc patient/ward shopping.
3. Raise purchase orders including stationery, clinical supplies, therapies, GP & site orders. Receipting orders when delivered.
4. Maintain patient valuables records and patient property inventories.
5. Co-ordinate and book patient health appointments including GP, dental and optician, uploading to Carenotes.
6. Upload patient health records to Carenotes - ECGs, bloods, health appointments.
7. Ensure patients have correct evidence of DWP awards to enable free health appointments.
8. Input minutes for Ward Community Meetings.
9. Coordinate the Wellbeing Programme, identifying and organising events for staff and patients.
10. Monitor the NHS email and Richmond Admin email.
11. Manage all patient/ward filing & archiving.
12. Record patient mail and deliver to patients.
13. Maintain house diary and update security books, handover books for wards.
14. Order ward food and supplies.
15. Assist with applying for HC1 Awards Letters and liaising with the Lead Quality & Compliance Administrator.
16. Provide cover and support to the wider team and site as needed.
Knowledge / Skills / Experience
1. Good standard of general education with GCSE or equivalent in maths and English.
2. Excellent verbal and written communication, administrative and record-keeping skills.
3. Competent in the use of accounting software and Microsoft Office, with strong numerical aptitude and attention to detail.
4. Strong customer focus and team working ethic.
5. Good organisational skills with the ability to prioritise and multi-task.
6. Flexible and adaptable.
7. Strong ability in maintaining professional boundaries.
Experience
1. Experience in an administrative function, ideally in a similar social welfare setting, but not essential.
2. Experience of working in a fast-paced, changing environment and managing own workload.
3. Proven experience in confidentiality, security and accuracy of records, data and information.
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