Whether it's leading floor walks with some of the UK's biggest luxury brands, working with our head office teams to manage your store's stock package, or running training sessions to increase your team's product knowledge, with Frasers Group, no two days are ever the same. Reporting to the Area Manager, you will oversee a team of Retail Managers and Sales Advisors within your store, driving commercial success and contributing to company growth.
COMMERCIAL EXPERTISE
1. Be accountable for the commercial success of the store and drive store performance.
2. Develop and implement strategic plans to achieve departmental goals and objectives.
3. Analyse data and key performance indicators to make informed commercial decisions and drive KPIs.
TEAM LEADERSHIP & MANAGEMENT
1. Lead and inspire a team of Retail Managers, providing guidance, support, and mentorship.
2. Work closely with your Area Manager, acting on feedback and working to targets and deadlines.
3. Identify future talent within the team and support a plan for personal development and progression.
4. Build lasting relationships with internal and external stakeholders.
OPERATIONAL EFFICIENCIES
1. Oversee daily operations, ensuring efficiency, quality, and adherence to company policies and procedures.
2. Use business communication tools to oversee completion of tasks and ensure your team understands all key functions.
3. Ensure wage controls are met on a weekly basis, ensuring the store team resolves any issues quickly and effectively.
4. Control stock movement, run accurate store audits and implement visual standards to company guidelines.
The Rewards:
1. Basic rate salary £43,542 per annum.
2. Monthly commission scheme - commission based on a % of your store's sales, paid every month into your paycheck.
3. Management bonus* - KPI based bonuses rewarding strong commercial performance *role dependent.
4. 24/7 access to confidential wellbeing, health and financial support via our partners the Retail Trust.
5. Thrive learning online platform with unlimited access to content for all employees.
6. 20% staff discount across all brands (including sale items) online and in-store.
7. Discounted gym membership, free access to weekly Frasers Fit classes and access to our Everlast gyms app for workouts, nutrition tracking and lifestyle advice.
8. Up to 50% uniform discount on all footwear and textiles products to wear as part of your uniform.
9. Monthly Frasers Champion Award - winners double their monthly salary.
10. Employee incentives from our key partners.
11. Evans Cycles Ride to Work scheme.
12. Long service awards.
13. Fantastic career progression opportunities across the group.
14. Upskilling opportunities - access to development courses & nationally recognized qualifications.
THE PERSON
1. High level of personal energy to drive projects to completion.
2. Positive and motivational management style.
3. Trend aware, fashion conscious and well presented at all times.
4. Resilient to challenges, able to think fast and bring solutions.
THE REQUIREMENTS
1. A background that will not only prove you know how to increase sales and profits, control costs and stock loss, but also that you've managed senior managers.
2. Proven track record of internal progression and development.
3. Vast knowledge and passion for luxury retail including building lasting relationships.
4. Minimum 3 years of leadership experience within luxury or premium retail.
5. Excellent communication and interpersonal skills, with the ability to interact effectively at all levels of the organization.
6. Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
This is a full-time, permanent contract of 45h per week, working 5 days over 7. This will include a variety of shifts including daytime, evening and weekend work and we are looking for full flexibility across the working week.
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