Fire and Security Technical Desktop Estimator
Preston
A fantastic opportunity to work with one if the UK’s leading fire safety providers, the company pride themselves on their ability to provide exceptional products, training and services for businesses of all kinds They are looking for an experienced Technical Desktop Estimator to join their team.
Package
£25-30,000
Permanent Full time | 40 hour weeks | 23 days’ holiday | close for Christmas and Bank Holidays | Company Pension | On-site parking
Main Responsibilities
validate, assess, process and accurately input group engineer recommendation reports from customer site visits into our quotation system
Utilise the quotation system to monitor the progress of quotes, and respond accordingly.
Query Engineer recommendations for both mechanical and electrical works to ensure there is the correct technical specification to suit the site and customer requirements
Ensure quotes are updated to reflect status changes, and their progress is accurately tracked
Respond to quotation queries from external customers across the group and ensure your product, technical and BS/NSI Standards knowledge is used to ensure the customer understands the scope and rationale of the quotation provided by the engineer and the company.
Ensure the customer is aware of quote requirement before issue and chase dispatched quotes to ensure the customer is comfortable with the specification, the pricing for the works
Ensure pricing for product is competitive, liaise with internal departments to ensure quote price is in support of all relevant calculators and matrices.
Provide exceptional customer service throughout all interactions with internal and external customers, providing a solution based approach to quotation queries and ensuring all instances where obstacles are highlighted are discussed at the relevant levels internally.
Work collaboratively with a key departments and stakeholders including sales, compliance and operations
Knowledge and Experiences
Surveying: 2 years required
Fire and Security Service / Install: 2 years required
If you are local to the area and seeking a new Technical Desktop Estimator position, then please apply now. If your application is successful a 4way member will be in touch