Job Summary
An exciting opportunity has arisen to work alongside the Directorate Managers for Pharmacy and Outpatients and Clinical Administration in the Division of Clinical Support. This role will largely involve the planning of diaries, preparing/attending meetings and providing secretarial/admin support to two Directorates from a business perspective.
You will support the Directorate Managers, Matron and occasionally other Senior Team Managers within the Directorate. You will work closely with admin and clinical members of the Directorate to provide excellent and timely business administrative services to our patients and customers. This is a demanding but very rewarding Post, dealing with internal and external stakeholders, patients, staff and the public.
Main duties of the job
The successful candidate requires excellent communication and interpersonal skills and a friendly and approachable personality. Exceptional organisational skills are essential; you will need to be flexible and work with colleagues to provide cover which meets service needs.
You must be able to demonstrate effective time-management skills and an ability to act quickly when required. GCSE English Language at C/4, or equivalent and NVQ 3 (Business/Admin) or equivalent are essential, as are experience of MS Office functionality and knowledge of IT systems/software packages. You will be responsible for administrative duties and accurately maintaining electronic information therefore sound IT skills are an essential part of the role.
You are invited to apply for the Post which is advertised at 37.5 hours per week, Monday- Friday. The Post is based at Sunderland but there will be requirements to work across sites as required in providing support.
About Us
One Team One Trust - There are many reasons to work at our Trust. From our commitment to putting people first to our accessible services and award winning teams. We have a passion for research, innovation and tackling inequalities. We are committed to respect, fairness and civility and promote a compassionate, caring and positive culture / working environment.
We welcome all applications irrespective of peoples race, disability, gender, sexual orientation, religion/belief, age, gender identity, marriage and civil partnership, pregnancy/maternity and in particular those from under-represented groups. Looking after our workforce's health and wellbeing is a priority for STSFT. We also provide access to high quality education, training, career progression and support. Flexible working is supported via the Trust's Flexible Working Policy.
Job Description
Job responsibilities
You will provide comprehensive administrative and secretarial support to the Directorate Managers and Matrons.
Person Specification
Experience
Essential
* Experience of organising and prioritising tasks.
* Experience of an office environment, working as part of an admin team to achieve deadlines.
Desirable
* Experience of working in the NHS.
Skills and Knowledge
Essential
* Proven interpersonal and communication skills.
* Effective written communication skills.
* Data input skills.
* Can demonstrate planning and organisational skills.
* Can demonstrate the ability to prioritise in order to meet deadlines.
* To be able to work without direct supervision.
Desirable
* Ability to deal with difficult situations and people.
Physical Skills
Essential
* Working flexibly with colleagues to accommodate the Divisional needs.
* Moving and handling of office equipment and supplies.
* Ability to sit at workstations as necessary to perform the Post.
Qualifications
Essential
* To be proficient in the use of Microsoft Office packages including Word, Powerpoint, Excel, Access and Outlook.
* NVQ Level 3 Business Administration (or equivalent).
* GCSE English Language C/4 or equivalent Level 2 qualification.
Desirable
* Knowledge of Hospital Information Systems - Meditech.
Employer details
Employer name
South Tyneside and Sunderland NHS Foundation Trust
Address
Trust Headquarters
Sunderland Royal Hospital
Sunderland
SR4 7TP
Employer's website
https://www.stsft.nhs.uk #J-18808-Ljbffr