Job summary Are you an experienced manager dedicated to improving the lives of women, birthing people, and their families during the perinatal period? Cheshire & Merseyside Specialist Perinatal and Maternal Mental Health Service (C&M SPMMHS) is seeking an experienced manager committed to delivering high-quality, effective care to our communities. We are looking for an enthusiastic, dynamic, and innovative individual who can quickly adapt to changing circumstances while driving transformational change. Our mission is to ensure that women who are experiencing, or are at risk of, significant mental health challenges during or after pregnancy receive timely, compassionate, trauma-informed, and recovery-focused care. We aim to support family relationships, helping them thrive. If you believe you're the ideal candidate, we'd love to hear from you. Main duties of the job The Operational Manager will play a key role within SPMMHS, supporting the Clinical Services Manager in the effective management and deployment of operational services across the service and the wider division. The post holder will ensure a consistent, high-quality approach to service delivery, underpinned by standardised processes and protocols. They will work closely with clinical colleagues across the service and our communities to learn from past experiences and shape the future of our care. C&M SPMMHS is jointly provided by Mersey Care and Cheshire and Wirral Partnership, offering highly specialised assessment and treatment for women and birthing people, babies, and families from pregnancy through to 24 months. Maternal Mental Health Service is hosted by Mersey Care, with a particular focus on perinatal loss and trauma. Perinatal mental health remains a national priority within the NHS Long Term Plan, with a strong financial case for investment in prevention and the long-term system-wide benefits this brings to Children and Young People Mental Health Services, adult mental health services, A&E, and physical healthcare settings. The post holder will be responsible for overseeing services across our footprint, with primary bases at the Merseyside area locations (Liverpool Women's Hospital and Hollins Park). The role will require travel across various sites within the footprint. About us Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands. We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities. At the heart of all we do is our commitment to 'perfect care' - care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We're currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so. Flexible working requests will be considered for all roles. Date posted 19 February 2025 Pay scheme Agenda for change Band Band 8a Salary £53,755 to £60,504 a year per annum Contract Permanent Working pattern Part-time Reference number 350-CC7005920 Job locations Various Sites across the SPMMHS Mersey Care Footprint - Mainly Hollins Park and Liverpool Women's Hospital. Merseyside WA2 8WA Job description Job responsibilities For further details of the main responsibilities of this post please see details within the job description and person specification, attached to this advert. Job description Job responsibilities For further details of the main responsibilities of this post please see details within the job description and person specification, attached to this advert. Person Specification Values Essential Continuous Improvement Accountability Respectfulness Enthusiasm Support Responsive to service users Engaging leadership style Strong customer service belief Transparency and honesty Discreet High professional standards Change oriented Skills Essential Ability to analyse and implement financial reports and data. Analytical and problem solving skills. Research and audit methods. Proven skills in effectively chairing meetings. Proven persuasion and negotiation skills. To embrace a leadership style which inspires confidence in others. To be visible, approachable and accessible to staff. Ability to demonstrate values of Mersey Care through own actions and behaviour. Able to communicate effectively both verbally and non-verbally. Possess excellent listening and negotiation skills. Leadership skills. Innovation and creativity in decision making Competent IT skills. Desirable Evidence of presentation skills Qualifications Essential Evidence of on-going professional development. Educated to masters degree level or equivalent experience Desirable PRINCE 2 qualification Leadership or management qualification Experience/ Knowledge Essential Minimum of 3 years senior management experience in a large complex organisation. Experience of leadership and management of complex change management programmes. Experience of successfully defining, managing and leading change initiatives to support organisational changes. Good understanding of workforce development. Experience and ability to work under pressure and meet competing deadlines. Knowledge of developments in mental health policy and legislation. Experience of successfully engaging multidisciplinary teams. Expertise in managing people, managing conflict and balancing demand for resources with availability and prioritisation of same. Desirable Experience in a care giving setting Person Specification Values Essential Continuous Improvement Accountability Respectfulness Enthusiasm Support Responsive to service users Engaging leadership style Strong customer service belief Transparency and honesty Discreet High professional standards Change oriented Skills Essential Ability to analyse and implement financial reports and data. Analytical and problem solving skills. Research and audit methods. Proven skills in effectively chairing meetings. Proven persuasion and negotiation skills. To embrace a leadership style which inspires confidence in others. To be visible, approachable and accessible to staff. Ability to demonstrate values of Mersey Care through own actions and behaviour. Able to communicate effectively both verbally and non-verbally. Possess excellent listening and negotiation skills. Leadership skills. Innovation and creativity in decision making Competent IT skills. Desirable Evidence of presentation skills Qualifications Essential Evidence of on-going professional development. Educated to masters degree level or equivalent experience Desirable PRINCE 2 qualification Leadership or management qualification Experience/ Knowledge Essential Minimum of 3 years senior management experience in a large complex organisation. Experience of leadership and management of complex change management programmes. Experience of successfully defining, managing and leading change initiatives to support organisational changes. Good understanding of workforce development. Experience and ability to work under pressure and meet competing deadlines. Knowledge of developments in mental health policy and legislation. Experience of successfully engaging multidisciplinary teams. Expertise in managing people, managing conflict and balancing demand for resources with availability and prioritisation of same. Desirable Experience in a care giving setting Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Mersey Care NHS Foundation Trust Address Various Sites across the SPMMHS Mersey Care Footprint - Mainly Hollins Park and Liverpool Women's Hospital. Merseyside WA2 8WA Employer's website https://www.merseycare.nhs.uk/ (Opens in a new tab)