Join to apply for the Delivery Manager, CRM role at FDO CONSULTING.
Location: 3 days a week in the Reading, Berkshire office.
Salary: Competitive salary + car allowance + bonus.
Well-respected software product company in the CRM space is looking for a senior client-facing engagement manager with excellent knowledge of CRM. In this broad role, you will work with potential and existing customers (at the C level) both pre-sale and post-sale, advising them of the benefits of CRM systems and how it will enhance their business.
Roles and Responsibilities include:
* Pre-Sales presentations to C level and other stakeholders.
* Scoping and requirement capture.
* Use your excellent CRM knowledge to guide and advise clients.
* Commercial engagement with C level executives.
* Educate and advise customers on their commitments and expectations.
* Help the business secure new and additional work through your CRM consultancy and engagement skills.
To be considered, you will have the following experience:
* Excellent and detailed knowledge of CRM products and systems.
* Proven experience working at the C level.
* Project Management / project delivery skills and experience.
* Strong commercial awareness.
* Experience in client engagement / customer success.
This role offers a lot of autonomy. It is a senior role, and the successful candidate will work closely with potential and established clients, ensuring they understand and get the most out of their CRM.
The client is based in Reading, and you need to be in the office 3 days a week. You will also travel to site when required. If you have the CRM and business consultancy skills, please send your CV for a full brief. Interviews soon and immediate start available.
Desired Skills and Experience
* CRM Software Consultancy
* CRM Software Delivery
* Client Management
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Information Technology
Industries
* Technology, Information and Internet
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