Job Ref - 61574
Job Overview
* An opportunity has arisen within the M&S Crime and Intelligence team for a Junior fraud analyst to support the team in identifying, investigating and prosecuting fraud within the M&S business.
Main Duties
* Analyse crime trends with a particular focus on fraud related offences.
* Identify and develop intelligence to support the effective management of security resources.
* Support the Identification of POI's and OCG's that pose a threat to the clients business.
* Support end to end case management with the objective of securing criminal justice outcomes.
* Support the creation of intelligence products to identify risk and vulnerabilities to our client's retail operations and wider estate.
* Promote intelligence sharing with internal and external stakeholders including law enforcement and security partners.
* Actively engage with internal and external customers to fully understand operational requirements and promote effective crime prevention strategies.
* Work and communicate with other support functions as appropriate to ensure workflow is effective and delivers the right output in the right timescales.
* Other time critical tasks as directed by the client and management.
* Ensure compliance with GDPR and Company and Client quality standards.
What we are looking for
* Highly motivated individual with a willingness to learn new skills and actively contribute to the development of new ideas.
* Proficient user of Microsoft Office products, in particular Excel, and use of crime intelligence databases.
* Experience in data analysis and report writing.
* An understanding of organised acquisitive crime or loss prevention within retail and distribution.
* Ability to build and maintain relationships with a strong teamwork ethic.
* Experience of working within a demanding fast-paced and controlled environment.
* Strong communication and customer service skills both verbal and written.
* Reliable, flexible and discreet.
* Solid organisational skills with the ability to coordinate multiple priorities and achieve tight deadlines.
* A positive attitude and ability to deal with pressure professionally.
Desirable skills and experience
* Law enforcement/Fraud investigation background.
* Experience of producing evidential investigations.
* Familiar with the UK Intelligence Model.
* Ability to work remotely as and when required.
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