This post is for internal candidates to South Tees Trust. If you are not currently working within the trust your application will not be reviewed and automatically rejected at shortlisting stage. Please be aware of this when submitting your application.
Ensure that all aspects of the Bed and Transport Bureau/ Discharge Suite/ Phlebotomy team are supported to a high standard, and systems and processes are in place to streamline flow effectively.
Accountable for analyzing current performance and devising, developing, and implementing changes in practice that deliver sustainable improvements in service.
Be responsible for providing Leadership to the Bed and Transport Bureau/ Discharge Suite/ Phlebotomy team.
Be accountable for monitoring, assessing and reporting on performance within defined service areas. This will involve highlighting any issues to the Site Resource Manager/ Clinical Matrons and identifying appropriate action to be taken.
Ensuring all staff adhere to the Trust policy and procedures.
Responsible for ensuring that effective communication is maintained within the services and for keeping staff up to date with relevant team and organisational Key Performance Indicators.
Record and monitor sickness absence and take appropriate action in accordance with policy.
Main duties of the job
Ensure attendance and compliance from Bed and Transport Bureau/ Discharge Suite/ Phlebotomy team on all mandatory training.
Ensure the efficient use of staff within budgetary constraints and identify areas of cost improvement.
Liaise closely with the Site Resource Manager/ Clinical Matrons and allocated HR advisor regarding any line management, performance, attendance and conduct issues, and deal in line with Trust policy.
May be required to attend Clinical Delivery Group meetings ensuring that notes are taken and disseminated in a timely manner.
Continually review new ways of working to meet service needs and provide a flexible workforce to meet the changing demands of service, introducing new technologies to improve efficiencies.
To take forward service modernisation objectives in relation to the Patient Flow Team including redesigning processes/ policies to incorporate new models of working in line with Patient Flow.
About us
South Tees Hospitals NHS Foundation Trust offers leadership and improvement training to all new staff to the Trust. This training programme has been designed to support our leaders in developing their understanding of leadership and management skills. You will be expected to attend the leadership development programme and the Quality Improvement Programme that the Trust delivers. This programme aims to:
1. Explore leadership within the NHS.
2. Promote Trust Values and Behaviours.
3. Develop your Leadership effectiveness and skills.
4. Practitioner level in quality improvement, equipping you with the skills to champion, lead and complete quality improvement within your role.
After you complete this four and a half days of training you will be able to explore further leadership and improvement training opportunities. We offer further in-house courses dependent upon your role and bitesize programmes and leadership apprenticeships at level 3, 5, and 7.
Job description
Job responsibilities
Please see the full job description and person specification document(s) attached for main responsibilities of the role.
Person Specification
Qualification and Training
Essential
* GCSE in Maths and English (A-C/4-9) or Functional Skills (level 2).
* Knowledge of secretarial and administrative procedures and systems, the majority of which are non-routine, acquired through training and experience to Vocational Level 3 or equivalent, plus knowledge of specialist functional/medical/legal terms, organisational policies and procedures and knowledge and experience to deal with non-routine issues such as problem solving for an area of work or developing alternative or additional procedures.
Desirable
* Leadership and Development programme.
Knowledge and Skill
Essential
* Excellent knowledge of Microsoft Office applications: Excel, Access, Outlook, Word.
* Computer literate or Experience Microsoft office applications.
* Be prepared to work independently.
Experience
Essential
* Previous budget holder or knowledge of financial management.
* NHS experience or healthcare setting.
Employer details
Employer name
South Tees Hospitals NHS Foundation Trust
Address
The James Cook University Hospital
Middlesbrough
TS4 3BW
Any attachments will be accessible after you click to apply.
328-CD-6824062 #J-18808-Ljbffr