HR Manager
Application Deadline: 18 February 2025
Department: Human Resources
Employment Type: Permanent
Location: Harborne, Birmingham, UK
Reporting To: Director of People
Compensation: £40,000 - £45,000 / year
Description
We are seeking an individual to ensure the delivery of a high quality HR service across the organisation. Key to this role is developing and maintaining positive and collaborative working relationships with QAC managers, employees and internal/external stakeholders, establishing professional credibility and supporting the further growth and development of our management capability and skills.
The role involves line management and co-ordination of a busy team of HR professionals to deliver an excellent level of service across all aspects of HR; managing operational activities, casework and prioritising work requirements effectively, to meet with organisational and statutory requirements.
As HR Manager you will be providing advice and guidance, based on professional knowledge and expertise to support on a range of complex cases. As part of a growing and developing organisation you will also be involved in organisational change, project work and strategic developments for the Charity, in conjunction with the Director of People.
You will oversee and develop the use of our HR management information systems and reporting, providing effective reporting on KPI’s, regular and ad hoc workforce reporting as required. Deputise for the Director of People as needed.
Hours - 37 hours per week / 52 weeks (flexible working options from 30 hours/4 days a week possible). This role is based on site.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Key Responsibilities
Team/Line Management
1. Foster a culture of continuous improvement and quality of service, through ongoing review of process and implementing quality standards, reflecting organisational needs.
2. Provide operational line management and co-ordination of the HR Team, including recruitment and induction, objective setting and feedback, coaching and development, regular one-to-ones and appraisals and performance management.
3. Provide professional guidance and support to the team, to develop skills and knowledge and share good practice, ensuring that relevant professional standards are met.
4. Support and encourage the HR Team’s continuous professional development.
5. Develop and maintain positive and collaborative working relationships both internally and externally, to actively encourage joint working to benefit QAC and its employees.
6. Manage the delivery of HR activities and plans linked to QAC’s strategic plans, demonstrating evidence of impact and performance.
Human Resources Management
1. Provide professional HR advice and guidance across all aspects of HR and people management, in line with QAC policy and relevant employment law.
2. Manage organisational risk, ensuring employment practice is legally compliant and fair (including management of the Charity’s disciplinary and grievance procedure, flexible working policy, recruitment and selection policy).
3. Champion a positive organisational culture in line with QAC’s Values, providing the tools, guidance and coaching to support effective working relationships and people management practice.
4. Contribute to organisational change and developments, using HR expertise to guide and inform plans.
5. Develop and deliver training sessions to line managers on relevant best practice, supporting the further growth and development of management capability and skills.
6. Lead and manage the recruitment and selection process, developing a robust system to ensure fairness and appropriate hires.
7. Ensure effective pre-employment checks and controls as part of Safer Recruitment and compliance with DBS/safeguarding obligations.
8. Manage HR support of employee relations issues including conducting investigations, grievance, disciplinary, absence and other meetings in line with QAC policies and procedures.
9. Work proactively with line managers to support managing absence and attendance.
10. Support managers with effective and documented performance management including probationary periods, appraisal process and capability procedure.
11. Review, update and draft HR policies and procedures in line with changes in legislation and QAC requirements, in conjunction with the Director of People.
12. Maintain own CPD and up to date knowledge of employment law to inform practice and ensure QAC policies and procedures are compliant.
13. Provide advice and guidance to line managers and employees on contractual entitlements, referring complex cases to the Director of People if required.
14. Manage and be responsible for delegated budgets.
HR Systems & Management Reporting
1. Ensure the accuracy and integrity of HR data, with clear reporting and robust data management practices.
2. Create a suite of reports using HR metrics to inform the management team/Director of People on key trends.
3. Manage HR processes and changes linked to the HR/payroll system, in close liaison with Payroll/Finance colleagues.
4. Ensure effective use of systems by the team, providing training and support in conjunction with external providers.
5. Prepare and present information and data in different formats for completion of statutory and QAC reports.
6. Manage and maintain up to date employment/HR record keeping systems, in line with compliance requirements, GDPR and retention timeframes.
7. Support the response to internal and external audits of HR activities.
General
1. Work with the Director of People and the team to implement projects/ initiatives to improve our service.
2. Adhere to the College’s Health and Safety Policy at all times.
3. Act at all times in accordance with the Staff Code of Conduct, Managers’ Charter and QAC Values of Respect, Excellence, Enabling, Collaboration and Inclusion.
4. Comply with all QAC policies and procedures.
5. Maintain CPD and undertake appropriate training and development as required.
6. To undertake other duties as commensurate with the role and in agreement with the Director of People.
The above list is not exhaustive, but is indicative of the general nature and level of responsibility of the work to be undertaken. The responsibilities and duties may vary from time to time without changing the nature of the post. The post holder will be expected to adopt a flexible approach to enable the efficient and effective running of the College.
How to Apply
We look forward to receiving your application and knowing more about your qualifications, skills, personal qualities and experience that you would bring to the role and to QAC. Please take time to review the job description above.
You are required to upload a CV with details of your full employment history (since leaving school, including education, employment, and voluntary work) including reasons for any gaps in employment. Your CV/Resume will be re-produced in a standard format by the system to assist us in our anonymised shortlisting process.
Under Section 7 of SVGA 2006 it is an offence to apply for the role if the applicant is barred from engaging in regulated activity relevant to children.
As part of our commitment to safer recruitment, and in line with updated guidance published in September 2022, we will carry out an online search of all shortlisted candidates. This search may enable us to identify any incidents or issues that have happened, and publicly available for review online, which we may wish to explore with you in further detail during the interview process. As part of your application, we have asked you to provide the account names, usernames and/or handles for any social media platform that you use, as well as the names of any websites that you own, post on, or contribute to. A Google search will also be conducted. These checks will only be conducted if you are shortlisted for interview. Please see our safer recruitment and selection policy for further information.
QAC complies with Safeguarding guidelines and all appointees are required to have DBS Check and two references.
Why work at Queen Alexandra Charity Birmingham
Join our team at Queen Alexandra Charity! Are you passionate about making a difference to the lives of students with special educational needs? Do you thrive in an inclusive and supportive academic environment? If so, we want YOU to join our team.
The newly structured Queen Alexandra Charity Birmingham offers you the chance to have a positive impact as you join a committed group of colleagues in ensuring that all students achieve their aims and aspirations. We are dedicated to providing exceptional education and support to students with diverse learning needs and life experiences.
QAC offers a vibrant, varied and enriching educational experience for both residential and day students. Our curriculum aims to maximise adult life, independence and work opportunities for all students.
Joining our supportive team, you will have the opportunity to:
* Work closely with students with SEN to achieve their goals
* Make a difference to the educational experience of young people
* Be a voice for students and staff in specialist education
* Foster a positive and inclusive learning environment, promoting academic growth, self-development and self-confidence
* Develop your own skills, aspirations and progress your career.
Our benefits include;
* Access to on site car parking
* Use of QAC Fitness Centre (subject to opening hours)
* Cycle to Work Scheme (Salary Sacrifice)
* 24/7 Employee Assistance Programme Helpline (BHSF)
* Access to Education Support Free Helpline for Teachers & Education Staff
* Mental Health First Aiders
* BHSF Benefits Package including Healthcare Plans, discounted shopping/services
* Annual Flu vaccination/voucher
* Access to other benefit/discount schemes (which may be subject to charge)
* Dell Advantage programme - a free programme that offers savings to students, parents and all staff at QAC - up to 20% off
* Health and Wellbeing Services (Occupational Health/Counselling)
* Free Tea/Coffee and Staff Room facilities
* Dining Room facilities with hot/cold food (free meal provided for those supporting students at mealtimes)
* Additional discretionary concessionary/closure days as part of leave entitlement (including closure over Christmas/New Year period)
* Support for training/ CPD (either by way of study leave and/or funding)
* Flexible working arrangements including Flexible Working Policy Agreements, Time Off in Lieu (TOIL) in prior agreement with line manager.
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