Job Description:
As a Technical Implementation Engineer – Sr. at Intermountain Health, you will be responsible for the planning, execution and successful delivery of projects and operational activities within a designated Technology program area. This role requires a deep understanding of IT (Information Technology) processes, project management and stakeholder engagement. The Technical Implementation Engineer – Sr. will work closely with cross-functional teams to enable Technology and Technology Infrastructure enhancements and innovation through technology solutions that align with the company’s strategic goals and high reliability technology environments in support of our mission. The ideal candidate will possess strong planning skills, project management expertise, and the ability to align cross functional teams to shared goals including planning, analyze, and implement technical activities of complex projects for centralized applications and technology solutions including technology Infrastructure.
Responsibilities:
1. Relationship management: Build relationships with your stakeholders.
2. Change management: Facilitate change management efforts to ensure successful adoption of innovative technologies and processes.
3. Collaboration & communication: Engage with stakeholders to ensure service quality. Prepare and deliver effective presentations, documentation, and communications.
4. Program & project management: Manage ongoing success and program maturity. Function as project lead within key program initiatives.
5. Coordinate the design and technical activities across multiple teams for enterprise, regional, large and small projects. Identify, document, and develop project intake requirements.
6. Project Management to include planning and execution support.
7. Assist with overall technical design concepts and testing to ensure features and performance meet standards.
8. Assist in the triage process of incoming projects by determining technical complexity and risk. Ensure resource requests, purchases and installation follow internal technical procedures and policies.
9. Coordinate the technical activities across multiple teams identifying opportunities to develop or improve standard processes and documentation. Ensure policies and procedures are in place to support and maintain equipment, computing infrastructure, and applications.
10. Coordinate with teams involved to implement a responsibility matrix prior to equipment, computing infrastructure, and applications going live.
11. Work with Infrastructure and Operations teams to maintain and coordinate physical infrastructure including LV cabling in; CPOP, MPOP, IDF and entrance facilities and maintain Div27 specs within our facilities.
12. Assist with network/voice circuits on behalf of DTS and our service providers to ensure entrance facilities and circuits meet the need of facilities and our high reliability organization.
13. Provide IT/LV RFP and quotes (ROMs) for IMH projects to ensure DTS labor, hardware and support is accounted for in capital and operational budgets and identify risk to budget, timelines, and systems.
14. Promote mission, vision, and values of Intermountain Health, and abide by service behavior standards.
15. May be required to run project go lives outside of normal business hours.
16. This role is primarily a remote position, staff may be required at company headquarters and/or at a clinical site.
17. A Personal Mobile device such as a mobile phone is required for this role for communications, i.e. voice or text.
18. Perform other duties as assigned.
Minimum Qualifications:
1. Bachelor's degree in computer science, Health Care Project Management, or another computer-related field. A degree must be obtained through an accredited institution. Education is verified. At least 3 years of related experience including project management responsibilities.
2. Or – At least three (3+) years of related experience in Information Technology, Health Care Program/Project Management, or project/program management responsibilities.
3. Demonstrated interpersonal and conflict resolution skills.
4. Comfortable with ambiguity, navigating logistical obstacles, and demanding work environments.
5. Demonstrated ability to develop project plans, assign project work, set priorities, and review completion of tasks and quality of deliverables.
6. Able to work independently and manage projects requiring cross-functional resources.
7. Excellent leadership, communication, and interpersonal skills, with the ability to influence and collaborate effectively across all levels of the organization.
8. Strong attention to detail and organization.
9. Ability to coordinate and execute tasks in a high-pressure environment with close deadlines and ever-shifting priorities.
10. Strong understanding of digital technologies, including cloud computing, cybersecurity’s role, data analytics, and emerging trends.
11. Familiarity with ITIL (Information Technology Infrastructure Library) is beneficial.
Preferred Qualifications:
1. PMP or similar certification and experience preferred, e.g., Google PM (Project Manager).
2. Three (3+) years of progressively responsible experience in technical area which should include experience in technical project management for large scale implementations.
3. Experience in healthcare.
Physical Requirements:
Location: Lake Park Building
Work City: West Valley City
Work State: Utah
Scheduled Weekly Hours: 40
The hourly range for this position is listed below. Actual hourly rate dependent upon experience.
$48.27 - $76.00
We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
All positions subject to close without notice.
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