Personal Independence Coordinator (PIC): working for The Personalised Independence Programme (PIP) Ashford and Canterbury
Are you passionate about supporting vulnerable people in Herne Bay? Do you have good local knowledge and understanding of the local area? Do you have knowledge of resources available to older people in Whitstable? Do you have the experience to support people to live independently? We are looking for a Personal Independence Coordinator to provide direct support to people over 55 in the Whitstable area to help them improve confidence, access services and promote their independence. It is a hybrid position with the majority of work being in Whitstable and possibly one/two days per week at Age UK HBW.
This is a fixed term contract and will end March 2025 with the possibility of extension.
Working Hours: 8:30am – 4pm
37.5 paid hours per week
Salary: £12.62 per hour
Mileage: 45p per mile
Job Description
Purpose of the Job
This is an innovative role which forms part of the charity’s Integrated Care Team developed to improve the coordination and quality of personalised care interventions and health outcomes for individuals, their carers, and families. The service offers up to a maximum of 12 weeks intensive, free support to those that need help to remain independent and improve their health and wellbeing. The service is commissioned by NHS Kent & Medway and is led by a Service Manager on behalf of the NHS, while you will be employed by the appropriate Age UK organisation attributed to the programme. The post holder will offer a consistent supportive presence, avoid duplication of service provision by other agencies, and ensure that care and support is personalised and timely.
You will work within the Ashford and Canterbury NHS K&M areas to support older people referred by a range of partners, including GP’s, social care, and community nursing. This role will focus on supporting people registered with GP practices in Herne Bay.
Main Responsibilities
1. To visit individuals at home to undertake person centred assessments (Guided Conversations).
2. To ensure each person (client) is supported to live the life they wish to, to the best of their abilities, keeping their lifestyle goals at the forefront of their care planning.
3. To work with clients to co-develop a goal directed, individually tailored Action Plan.
4. To monitor/update individuals Action Plans and submit to GP Practices in order to contribute to shared care planning.
5. To assist the individual to build social networks and participate in their chosen activities.
6. To inspire and motivate individuals to make healthier lifestyle choices.
7. To liaise with other community services to make appropriate links on behalf of individuals.
8. Understand and maintain a good working knowledge of the range of support services on offer.
9. To establish positive relationships and communication with referrers and colleagues.
10. To introduce (where appropriate) and work alongside volunteers as part of the support team.
11. To monitor clients to identify any deterioration in health and wellbeing.
12. To undertake Community Assessor Training.
13. To report on outcomes and client satisfaction using agreed tools.
14. To accept referrals for the programme and ensure clients receive the service promptly.
15. To maintain accurate records and reporting information.
16. To attend Multi-Disciplinary Team meetings.
17. To report issues that could impact service delivery or quality.
18. To ensure that client and carers’ information remains confidential.
19. To adhere to NHS Information Governance.
20. To undertake other duties as required by the PIP Service Manager.
21. To work within all policies and procedures of the employing Age UK.
Working Conditions:
* It is essential that the post holder has a current driving licence with appropriate business use insurance and access to a car.
* The post will involve lone working, visiting people in their own homes.
* To plan and manage all the tasks involved efficiently.
* It is essential that the post holder is prepared to work with clients, GP practices, and local Age UKs across the specified areas.
Person Specification
Knowledge and Skills
Essential
* Personalised care and support planning skills.
* Knowledge of self-care and self-management opportunities.
* Understanding of issues affecting cognition and communication.
* Appreciation of how long-term health conditions may impact on individuals.
* Ability to report and provide information verbally and in writing.
* Ability to lone work and manage a diverse caseload.
* Ability to work as part of a team.
* Ability to communicate effectively and have good interpersonal skills.
* Ability to show respect, understanding, and sensitivity to other people’s situations.
* Self-motivated and enthusiastic.
* Educated to NVQ Level 2 or equivalent.
* Computer skills (including the use of Word, Excel, Internet searches, email).
* Willingness to undertake any necessary training.
Desirable
* Understanding the role of prevention and voluntary sector activities.
* Experience of working with volunteers.
Disclosure & Barring
This post is subject to an enhanced Disclosure and Barring Service check.
Reports to: PIP Service Manager
Employer: Age UK Herne Bay & Whitstable (HBW)
Place of Work: NHS Kent & Medway areas with an office base at the local employing Age UK HBW.
Hours of work: 37.5 hours per week to be worked over 5 days as agreed with the Service Manager.
Holiday: 28 days to include all bank holidays (pro-rata)
Pension: We operate a workplace pension scheme.
Contract: Fixed term until end of March 2025.
Age UK HBW is an Equal Opportunities Employer.
Job Type: Full-time
Pay: Up to £12.62 per hour
Expected hours: No more than 37.5 per week
Benefits:
* Company pension
* Free parking
* On-site parking
Schedule:
* Monday to Friday
Education:
* GCSE or equivalent (preferred)
Licence/Certification:
* Driving Licence (preferred)
Work Location: Hybrid remote in Herne Bay
Application deadline: 30/09/2024
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