Communication and Working Relationships Maintain good working relationships with and communicate with your Line Manager, other Team Leaders, Supervisors, and ward/departmental staff to provide highest level of Facilities services, and to support personal and departmental objectives. Key Responsibilities To undertake appraisals for all team members on an annual basis, ensuring feedback on performance is given at regular intervals throughout the year. To have responsibility for risk management and health and safety in the workplace. Report any health and safety issues to the Facilities Manager Ensure all Facilities staff wear correct and clean uniform whilst on duty. Attend / conduct / record departmental meetings as appropriate. To contribute positively to the effectiveness and efficiency of the team. Monitor the overall presentation of the staff and report any problems to the Facilities West Area Manager. Communicate effectively with your team on a timely basis, ensuring robust systems exist so that staff feel informed. Participate in staff welfare issues To ensure compliance with Care Quality Commission (CQC) outcomes, Environmental Health Regulations and National Service Specification. Main Tasks To work with the Facilities Team to ensure the provision of high quality hospitality/catering services, good food and hygiene practice at all times. Maintain regular liaison with ward managers and service managers to ensure services are customer focused. Provision of effective and economic Facilities services. Act as a point of contact for ward and departmental staff, promoting good customer care. Maintenance of existing and implementation of new Facilities codes of practice/guidelines. Ensure all staff are included in a rolling programme of training (statutory and mandatory training), particularly on matters relating to cleanliness and infection control. To develop, implement and maintain initiatives to improve service quality. Ensure duty rotas are prepared cost effectively to cover work priorities. Maintaining and promoting good staff relations. To organise, control and allocate the work of all Facilities staff whilst maintaining accurate records associated with attendance, performance, annual leave, training, service quality standards and performance. Ensure that the highest standards of cleanliness and hygiene are achieved and maintained. Ensure efficient and secure systems for the receipt, storage and issue of provisions are maintained. Actively participate with other members of hospital staff to constantly improve and develop high standard of services. Ensure the cost effective provision of adequate supplies and provisions to maintain services, keeping up to date records of same. Share responsibilities with colleagues for supervision, organisation and co-ordination across all Trust services, during periods of absence and leave or at the request of the Facilities Manager. Maintain regular communication with other Team Leaders and staff by way of regular briefings, meetings and discussions. Recruitment of suitable staff to Facilities services, ensuring Trust procedures are followed. Assist in the monitoring of quality and performance of contract services. Provide on call cover as required under local arrangements. To fully participate in the Trusts appraisal system, review and personal development within agreed timescales. To achieve and demonstrate agreed standards of personal and professional development within agreed timescales. To contribute positively to the effectiveness and efficiency of the teams in which he/she works. Adopt a flexible approach, as you may be required to work at any Trust site.