We are seeking to recruit to the post of Business and Estates Manager at Lindsey Lodge Hospice. This role is pivotal in ensuring the smooth operation of our hospice facilities as well as developing our management information systems. The post holder will join the small executive leadership team and undertake a role with a high degree of variety and multiple responsibilities including but not limited to development of a business and analytics function, oversight of the Hospice's environment including ensuring standards are maintained to a high level as well as project lead responsibility for both capital and non-capital projects.
Main Duties of the Job
Delivery of a business and analytics function, working in close collaboration with our Finance and Information Manager, and with responsibility for a small administration team, the post holder will lead in the development and implementation of the hospice's data and digital strategy.
Responsibility for the Hospice site and environment including oversight of all external supply contracts and service level agreements. The post holder will play a leading role in contributing to the organization's environmental strategic direction and delivery, ensuring environmental standards are maintained at a high level.
Responsibility for leading capital and non-capital projects to include the development of business cases, and the planning and implementation of a portfolio of projects ensuring delivery within programme timescales.
About Us
Situated in the heart of North Lincolnshire, Lindsey Lodge Hospice and Healthcare has been providing high quality specialist palliative care and well-being services to local people and families living with progressive life-limiting illnesses for over 30 years. We are an independent charity working across North Lincolnshire and provide a wide range of services including symptom management, physiotherapy, occupational therapy, lymphedema, fatigue and breathlessness services, complementary therapy, and end of life care along with bereavement and family support services. Lindsey Lodge costs over £4.5 million to run every year and we need to fundraise approximately £3.5 million every year that adds to the NHS contribution in order that we can continue to provide our high-quality specialist care.
Job Responsibilities
Job description, Person Spec, and Values and Behaviour framework are attached at the end of the listing.
Person Specification
Qualifications
* Highly developed specialist knowledge at Masters level or equivalent level of relevant experience or specialist knowledge to postgraduate level or equivalent level of relevant experience.
* Prince2 Foundation or Practitioner certificate.
Skills and Personal Qualities
* Sound Business and Management skills to include:
* Communication, interpersonal, influencing and networking skills including communicating on highly complex, sensitive and contentious information.
* Strong focus upon collaborative working - Team leadership and team working.
* Organisational skills including planning and organising a broad range of complex activities which impact across the whole organisation.
* Decision making and problem solving including complex fact or situations requiring analysis and interpretation (involving a range of options).
* Can work within broad occupational policies and act as lead specialist on specific projects/can work within very general policies and will be required to establish interpretation.
* Time management.
* IT and online working.
* Experience of creating and giving.
* Able to work under pressure and deliver to tight deadlines.
* Able to adapt management and leadership styles to different situations.
* Able to work with senior managers and health professionals both within and external to the Trust.
* The promotion of equality of opportunity and good working relations (providing practical leadership).
* Flexible approach to hours of work.
* Prepared to work across all Hospice sites.
* Able to challenge and question practices, initiate review and develop the business.
Experience
* Relevant knowledge of either charity or health service management including highly developed specialist knowledge underpinned by theory and experience in the following areas:
* Experience in a relevant environment successfully managing and completing projects.
* Setting up information systems/processes at service operational level and successfully managing them.
* Ability to produce reports from a variety of organisational systems and effectively analyse performance data and identify areas for action.
* Initiating and sustaining effective interpersonal and professional relationships.
* Producing project plans/business plans and business cases including cost-benefit analysis.
* Demonstrated continuing personal and professional development.
* Experience of line managing a team.
* Understanding of and experience of the application of Data Protection Provisions.
* Experience of managing budgets and monitoring efficiency and cost improvement opportunities.
* Knowledge of voluntary sector organisations.
* Experience of working with a volunteer workforce.
* Knowledge of service improvement tools and techniques, e.g. LEAN methodology.
* CIPD level 5.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
£46,000 to £56,000 a year according to skill set and experience.
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