We are recruiting for a Medical Secretary - Gastroenterology who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.
East and North Hertfordshire NHS Trust is a community which prides itself on providing the highest standard of healthcare services to our patients.
We are looking for a candidate who has excellent communication and organisational skills and the ability to prioritise workload. The successful candidate must have excellent interpersonal skills and confidence to deal with a wide range of matters with tact and diplomacy.
The candidate must have a strong background in PA administrative work, with good keyboard and typing skills and use of Microsoft Word. NHS experience would be desirable but not essential if there is a proven record of secretarial skills.
Our Values are Include, Respect and Improve. It is important that you understand and refer to our values during your recruitment process and beyond!
Main duties of the job
The post holder will act as point of contact for patients and medical staff on behalf of the consultant and their team ensuring that all enquiries are answered with skill, sensitivity and in a courteous and professional manner.
To be responsible for the provision of an efficient, comprehensive personal assistant and administrative support service to the Consultants and any other members of their teams.
The post holder will be required to work independently using their own initiative and must apply a high degree of confidentiality to all aspects of their work.
To undertake these duties without direct supervision, working within broad procedural guidelines.
Job responsibilities
Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.
Person Specification
Experience
* Demonstrable secretarial and administrative experience
* Managing appointments and diaries
* Handling telephone enquiries
* Recent medical secretary experience
* NHS experience
Qualifications/Training
* Educated to minimum GCSE level or equivalent
* AMSPAR Medical Secretary Diploma RSA III Pitman or equivalent secretarial qualification
Skills
* Excellent communication and presentation skills
* Excellent verbal/written and interpersonal skills
* Excellent typing, keyboard and audio-typing skills
* Comprehensive understanding of patient needs
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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