COMMERCIAL EXPERTISE
- Be accountable for the commercial success of the store and drive store performance.
- Develop and implement strategic plans to achieve departmental goals and objectives.
- Collaborate with other departments and stakeholders to drive cross-functional initiatives and projects.
- Analyse data and key performance indicators to make informed commercial decisions and drive KPIs.
- Seek feedback from the store manager and plan and implement changes as appropriate.
TEAM LEADERSHIP & MANAGEMENT
- Lead and inspire a team of retail managers and sales advisors, providing guidance, support, and mentorship to drive store performance.
- Work closely with the Store Manager and oversee the store in their absence.
- Be a FLANNELS ambassador and represent the company to our brand partners, external stakeholders and senior leadership teams.
- Identify future talent within the team and support a plan for personal development and progression.
- Develop strong relationships with store teams, senior managers, brand partners and external stakeholders.
OPERATIONAL EFFICIENCIES
- Oversee daily operations, ensuring efficiency, quality, and adherence to company policies and procedures.
- Manage budgets, resources, and timelines effectively to meet organisational targets.
- Use business communication tools to oversee completion of tasks and ensure your team understand all key functions.
- Identify and implement process improvements to enhance productivity and streamline operations.
- Ensure wage controls are met on a weekly basis, ensuring store team resolve any issues quickly and effectively.
- Control stock movement, run accurate store audits and implement visual standards to company guidelines.
BENEFITS
* Weekly/Monthly & Quarterly Commercial Bonuses
* Stocktake Bonuses
* Commission led bonuses across a wide range of products
* Monthly Group Rewards and Recognition
* Long Service awards
* Join the Fearless1000 Incentive Scheme
* We offer a wide range of Development Courses with National Qualifications
* 28 Days Holiday
* 50% Instore Uniform Discount
* Discounted Gym membership
* Cycle to work scheme
* Group Wide 20% Discount across all Frasers Group brands
THE PERSON
- High level of personal energy to drive projects to completion.
- Positive and motivational management style.
- Confident and assertive.
- A genuine passion for product and brands.
- Professional manner.
- Trend aware, fashion conscious and well presented at all times.
- Resilient to challenges, able to think fast and come up with solutions.
THE REQUIREMENTS
- Proven experience in a management role leading a team in a fast paced, multi department environment is essential.
- Minimum 1 year of experience within luxury and premium retail at a senior management level.
- Excellent communication and interpersonal skills, with the ability to interact effectively at all levels of the organization.
- Demonstrated problem-solving and decision-making abilities.
- Goal-oriented mindset with a data-driven approach to achieving results.
- Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
- Passion for our industry and commitment to promoting company values and culture.
- Innovative thinking and ability to drive continuous improvement initiatives.
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