Description
New opportunity for a talented and expanding Team. Good career progression opportunities
* As our next Property Loss Adjuster, you’ll handle a range of claims of varying complexity and value; and you’ll enjoy working to a broad and busy caseload. You will also be motivated by every day being different. So, you’ll need to come to us with a strong background in both Domestic and Commercial claims, and the appetite to operate in a remote team within a fast-paced and continually evolving environment.
What will your day look like:
* Work to achieve agreed activity levels with the intention of continuously reducing WIP throughout the year.
* Process all invoices and approve estimates within 5 working days of receipt/agreement.
* Take responsibility for issuing interim fees during the claim life cycle as highlighted centrally.
* Full completion of all prepared site notes templates and associated documentation within set SLA’s
* Reduce elapsed timescales by providing and fostering a pro-active approach to file management.
* Identify cases of possible fraud and recoveries and refer as appropriate within set SLA’s.
* Work to ensure correct policy interpretation and validation.
* Prepare, check and approve where appropriate, reports for clients in accordance with agreed SLA’s and formats.
* In conjunction with designated colleagues pro-actively update customers and clients where necessary in accordance with agreed client SLA’s
* Take responsibility for following agreed/documented procedures when dealing with problems and complaints.
* Build good working relationships with clients and staff, internal and external to the Davies Group
* Maintain an awareness of business opportunities and refer all identified opportunities to Davies Group
* Responsible for out of hours calls into the Davies Group via a pre-set rota
Knowledge and Abilities:
* High level of Property Loss Adjuster experience
* Already hold or working towards recognized professional qualifications at a diploma level
* Accuracy, attention to detail and an analytical approach
* Strong verbal and written communication
* Demonstrable experience of organizing and managing own workload is essential
* Ability to work in a fast paced and changing environment where flexibility is required to accommodate peaks and troughs in workload.
* Excellent time management to be able to work to short/changing deadlines.
* Being prepared to work nationally on occasion with overnight stays.
* Being prepared to work on standby on a Rota and during busy times at weekends and public bank holidays
Benefits
Career & Purpose
* Davies Innovation Lab
* Leadership training programme
* Funding for professional qualifications
* Thrive at Davies; learning opportunities
Environmental & Social
* The Davies Foundation
* Local charity funding
* Pennies To Heaven
* Employee Resource Groups
* Employee volunteering programme
Financial Health
* Pension, 5% employee and 5% employer contribution
* My Choices at Davies provides; High Street discounts and Financial wellbeing hub
* Life assurance: x4
* Refer a Friend
* Cycle to Work Scheme
* Lease car salary sacrifice
* Davies Incentive Plan
* Enhanced maternity, paternity and adoption pay
Mental, Physical & Emotional Wellbeing
* Wellbeing centre; move, munch, money & mind focus
* Discounts with 100's of UK retailers
* EAP; 24/7 confidential helpline
* 25 days holiday, increases to 26 days after 5 years and 27 after 10 years
* Flexible working; hybrid, work from home or join a collaborative office space
* Dress for your day
* Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage
* Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan
We are a specialist professional services and technology firm, working in partnership with leading insurance, highly regulated and global businesses.
We help our clients to manage risk, operate their core business processes, transform and grow. We deliver professional services and technology solutions across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation & risk, customer experience, human capital, digital transformation & change management.
Our global team of more than 6,500 professionals operate across ten countries, including the UK & the U.S. Over the past ten years Davies has grown its annual revenues more than 20-fold, investing heavily in research & development, innovation & automation, colleague development, and client service. Today the group serves more than 1,500 insurance, financial services, public sector, and other highly regulated clients.