Main area Reception/Admin Grade NHS AfC: Band 2 Contract Permanent Hours
* Full time
* Part time
* Job share
* Flexible working
30 hours per week (Monday- Friday - 08:30-17:00pm (7.5 hours )) Job ref 302-25-6947316SS
Employer Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust Employer type NHS Site The Thomas Linacre Centre Town Wigan Salary £23,615 Per Annum, Pro Rata Salary period Yearly Closing 25/03/2025 23:59
General Assistant
NHS AfC: Band 2
Job overview
An exciting opportunity has arisen within Breast Screening for a highly motivated and enthusiastic individual to join our friendly, professional team. This post offers the opportunity to work in a challenging and changing environment while gaining wide experience across all breast imaging services.
Ideally with a background in NHS administration and systems, you will be committed to delivering high standards of work as part of a busy team.
This post is for 37.5 hours per week. The opening hours for the Department are Monday to Friday, 08:30 to 17:00.
Evidence of qualifications will be required at interview and during the onboarding process.
Main duties of the job
The post holder will form part of the WWL Breast Imaging team including the South Lancashire Breast Screening Programme, the Symptomatic Breast Service and the Family History Service. The post holder will provide general administrative duties and provide a high quality service with a high level of patient care.
Detailed job description and main responsibilities
Duties and Responsibilities Key results from the job holder:
* Performing general administration and reception duties on both the mobile breast screening units and at the breast screening unit.
* Cleaning of equipment and surfaces in the clinical setting.
* Providing a basic level of care and support to patients.
* Transport patient data and equipment between the breast screening unit and mobile units adhering to departmental procedure and Trust policy relating to information governance.
* Provide administrative support including the use of patient appointment systems.
* Operate relevant Trust IT systems, inputting and maintaining patient information and updating patient records.
* Co-operate with all disciplines when receiving telephone, email, and all other requests including enquiries from patients.
* Assist in establishing and maintaining correct input of data.
* Assist in monitoring data quality within Radiology IT systems, ensuring consistency, accuracy and timeliness of data.
Person specification
Qualifications
* Educated to GCE/CSE/GCSE ‘O’ Level Standard or equivalent
* IT Qualification
Experience
* Working to deadlines
* Working in an office environment
* Working with IT systems
* Experience working in a hospital environment, particularly within Radiology or Breast Imaging
* Customer care
Skills
* Ability to communicate with others effectively using a variety of methods
* Ability to organise own workload
* Ability to work effectively with basic IT equipment
* Competent in the use of Microsoft packages including Office and Outlook
Knowledge
* Clerical working
* NHS IT Systems and workflow
Additional
* Ability to work effectively both alone and as part of a team, with a commitment to deliver high standards of care.
* Must be diplomatic, courteous and patient
* Must be reliable and flexible
* When required, must be able to travel between sites within appropriate timescales
* Speak English to an appropriate standard relevant to their role, i.e with confidence and accuracy, using correct sentence structures and vocabulary, and without hesitation
Our Trust prefers candidates to submit applications online. Please contact the Recruitment Team on 01942 244000 if you have difficulty applying online.
The Trust reserves the right to close adverts earlier than the stated closing date if there is a high volume of applications.
We endeavour to inform all applicants of the outcome of their application by email or SMS text message.
Guidance on Completing Your Application
Applications are scored against the person specification, therefore we recommend that you use the supporting information section of your application form to demonstrate how you meet the essential and desirable criteria for the role, providing illustrative examples where possible.
Employer certification / accreditation badges
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Name Grace Easton Job title Breast Screening Clinical Lead Email address grace.easton@wwl.nhs.uk Telephone number 03007075715 Additional information
Any enquiries or visits to the Department are welcome.
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