Purpose of Role: As an HR Administrator, you will play a key role in supporting the HR and Payroll teams to ensure smooth and efficient operations across the department. You will contribute to the seamless delivery of HR services to both Head Office and Retail departments, ensuring that all HR processes are handled efficiently and accurately. Key Responsibilities: New Starter & Leaver Administration: Draft and issue contracts for new starters, employment references, reference requests, changes to terms and conditions letters, and general HR correspondence. Process weekly leavers by issuing appropriate communications, ensuring security, IT, and CRM systems are updated Deactivate staff discount for leavers and update relevant trackers weekly. Log exit feedback questionnaires accurately to provide insights for continuous improvement. Process and verify right-to-work documentation for all employees. Update and maintain the Organisational Charts on a monthly basis. Induction & Onboarding: Coordinate and facilitate the Retail Induction program for new starters, ensuring a smooth process and up-to-date content. Monitor and track completion of all new starter paperwork, ensuring timely submission and compliance. Administrative Support & Documentation Management: Maintain and organize the electronic filing system to ensure compliance and easy retrieval of documents. Monitor probationary periods, flagging key dates to line managers and the HR Manager, ensuring relevant paperwork is issued. Manage the HR mailbox, escalating any issues to the HR Manager when necessary. Provide administrative support for Employee Relations meetings, including note-taking and preparing documents. Ensure accurate logging of HR-related invoices on the HR budget tracker, with approval from the Chief People Officer. Assist in any other administrative tasks as required by the HR team, People Manager, or CPO. Knowledge, Skills & Abilities: Strong proficiency in Microsoft Office, particularly MS Word and Excel. Excellent attention to detail with a proactive and positive approach to tasks. Outstanding interpersonal and communication skills, with a collaborative team-oriented mindset. Highly organized with strong time management and prioritization skills, ensuring deadlines are met in a fast-paced environment. Flexible and adaptable, with the ability to anticipate needs and find innovative solutions. Self-motivated and focused, with the ability to stay enthusiastic and positive in a dynamic workplace. Customer-focused, ensuring a high standard of service to both internal stakeholders and employees. Experience: Previous administrative experience within a fast-paced environment, preferably within an HR or people-focused role.