Job Purpose This is a role within the evolving Primary Care Networks (PCNs) established in July 2019. These networks are practices that work together within a geographical area to deliver contracts and services for their GP registered population. Will be responsible for providing operational management support to the practices within Haverhill PCN. The PCN Manager will form an integral part of the PCN leadership working alongside the Clinical Director and the PCN board members. Act as the main point of contact of expertise, coordinate the successful achievement of all PCN DES contractual requirements, support the translation of national and local policies into meaningful changes, and support collaborative working between multiple organisations to achieve improved outcomes for the local population. Will also be responsible for Financial Management, working alongside the lead practice to ensure financial management and reconciliation of financial funds and maintaining accurate financial
records. The post holder will be responsible for strategic oversight, keeping abreast of all changes likely to affect the service now and in the future; including the operational planning, designing, implementing and reviewing new services and day-to-day management of these, for the PCN. Be responsible for the development, management and maintenance of systems and processes to ensure the PCN operates at the highest level of performance and accountability. Main Duties & Responsibilities Be the first point of contact for Practice Managers with regard to delivery of PCN projects/schemes. Analyse service specification, performance indicators and data collection requirements to inform design for new PCN services Develop job descriptions, person specifications and selection and recruitment activities for new services (if required) to ensure the correct interpretation of the PCNs requirements have been understood Support service delivery by being the conduit between the service provider and the
PCN and its member practices, thereby ensuring integration of the new service staff into existing teams and working processes Develop metrics and other arrangements to support the subcontracting of services and subsequent contract management Be responsible for the management of operational processes of the PCN and for the development of Standard Operating Procedures for PCN services Manage financial requirements on behalf of the PCN Co-ordinate training and development of PCN clinical/administrative staff Support the Practice Managers with recruitment, induction and training of new PCN staff Collate feedback / analysis data on behalf of the PCN to report to the ICB and other organisations as required Manage the workflow processes in relation to the above Help develop joint working and relationships across networks and its stakeholders. Maintain relationships across all core member Practices Build external relationships and identify opportunities to work with wider system partners Drive
continuous improvement across the PCN Develop and maintain all PCN databases and policies Carry out any other duties as may reasonably be required by the Clinical Director, PCN Board and its members.