Employer: Manchester University NHS Foundation Trust
Employer type: NHS
Site: North Manchester General Hospital
Town: Manchester
Salary: £53,755 - £60,504 per annum, pro rata
Salary period: Yearly
Closing: 22/12/2024 23:59
Facilities Operational Manager
Band 8a
Job overview
This is an exciting opportunity to join North Manchester General Hospital's (NMGH) growing Estates and Facilities team. NMGH is part of Manchester Foundation Trust, and the Facilities staff employed provide an integral service to the smooth running of the hospital. We are looking for someone to help us to continue to deliver excellent support services to the hospital.
The Facilities Manager has responsibility for the quality and compliance of all Facilities Management services at NMGH, which include Catering, Portering, and Linen and Domestics. They will be responsible for delivering high-quality services in a cost-effective manner, monitoring service provision, and ensuring a prompt and effective response to any service failures. They will be responsible for ensuring a high-quality environment is maintained for patients, staff, and visitors and for participating in external assessments such as PLACE. They will be responsible for liaising with service users and other NHS, Advisory, and related organisations to establish best practice solutions and develop these to inform and support continuous service improvement models.
Main duties of the job
To be responsible for the effective delivery of Facilities Management (FM) services at North Manchester General Hospital. To provide the day-to-day management and objective setting for the Facilities Management Team and to ensure that all Trust Policies are adhered to (e.g., KSF, Mandatory Training, etc.).
To lead the development, implementation, and management of Facilities Management service monitoring systems to facilitate continuous improvement, producing databases to evaluate and demonstrate compliance with the Trust's policies and procedures.
Ensure that the provision of the FM service complies with all current and future legislation, Health and Safety, and NHS requirements. Translate complex information and present to all levels of Trust staff, including Senior Managers and Directors as appropriate. Authorised signatory and budget holder, to ensure full compliance with Trust Standing Financial Instructions.
Responsible for compiling and developing budgets and budgetary reporting for all the FM services. Reviewing expenditure against pay and non-pay budgets and taking corrective action where necessary. Line Manager for the North Manchester General Hospital based Catering Manager, Portering Manager, Security Manager, Domestics Manager, and Linen and Laundry Lead. Responsible for ensuring all Trust Human Resource Policies and Procedures are applied and adhered to.
Responsible for the allocation and prioritising of duties for the Team.
Person specification
Qualifications
* Master’s Degree or equivalent relevant experience
* Graduate in Hotel Services / Facilities Management
* HND/ONC in Hotel Services / Facilities Management or equivalent
Knowledge and Experience
* Experience of managing large multi-disciplined teams in public sector organisations
* Specialist knowledge in facilities function and requisite knowledge of legislative requirements.
* Experience of managing a senior team.
* Ability to deliver against department, team and individual objectives.
* Significant experience of Facilities or Operational Management in a public sector environment.
* A sound working knowledge of relevant Health and Safety legislation and associated safe working practices.
* Methodical approach to tasks set, along with a willingness to advance oneself.
Skills and Abilities
* A good working knowledge of IT packages including Microsoft Office, Excel, and Word
* Ability to communicate effectively with a wide range of people and professionals at all levels in the organisation and externally
* Good communication skills both written and verbally
* Ability to present information in a clear & understandable format.
* Knowledge of legislative requirements as they relate to Soft FM Services and issues within the NHS Trust estate
Personal Attributes
* Problem-solving approach
* Perform well under pressure with demonstrable coping skills
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
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