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206865 - Higher Clerical Officer - Medical, Airdrie
Client: NHS Lanarkshire
Location: Airdrie, United Kingdom
EU work permit required: Yes
Job Reference: ce3acf17bee0
Job Views: 7
Posted: 20.02.2025
Expiry Date: 06.04.2025
Job Description:
The Role
To provide comprehensive Administrative and Clerical support to clinical and non-clinical staff in order to ensure the smooth running of the service. Where appropriate, supervise clerical staff and provide support to line manager. Dealing with enquiries, either face-to-face or by telephone, from the general public, patients and external agencies.
What we'll need you to bring
* Minimum of 2 years work experience in an Administrative and Clerical role.
* Educated to Higher Grade level.
* Ability to supervise staff.
* Well developed interpersonal skills in customer care.
* Good organisational and planning skills.
* Understanding of a range of procedures and processes.
* Ability to prioritise work and work on own initiative whilst under pressure.
* Proficient I.T. skills which include a working knowledge of Microsoft packages.
* Ensuring confidentiality, diplomacy and discretion are maintained at all times.
It would be great if you also have
* Experience of Excel Spreadsheets
* NHS Admin & Clerical experience
* Extensive knowledge of Trak Care, Clinical Portal, PRL Waiting List management
* PC literate, knowledge of Waiting List Operation, Appointment Booking
* Time Management Skills
* Ability to work unsupervised
Contract type
* Fixed Term or Secondment For 2 years.
* Part Time
* 18.5 hours
Location and Working Pattern
This role will be based in Admin Department within University Hospital Monklands. The working pattern for this role is Monday-Friday.
Why NHS Lanarkshire?
Join us and you will discover a supportive environment where you will have the chance to add to your skills and further your career.
Some of NHS Lanarkshire’s benefits include:
* A minimum of 27 days annual leave increasing with length of service
* A minimum of 8 days of public holidays
* Membership of NHS Pension Scheme, with life insurance benefits
* Paid sick leave increasing with length of service
* Occupational health services
* Employee counselling services
* Work-life Balance policies and procedures
Further Information
For more information on the role, please refer to the Job Description.
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