Job Title: Client Services Director
Location: Castle Donington, United Kingdom
Category: Customer Service
Salary: Highly desirable
Reference: J78894
Contact: Telephone: 0141 647 6688
Job Description:
Overview
We have a fantastic opportunity for a Client Services Director to join a leading company in their field. The role involves working closely with key clients to help them achieve their commercial goals, from initial concept to finished prototypes. The ideal candidate will possess creative ideas and deliver exceptional customer service, making our client the go-to supplier in their sector.
Responsibilities
1. Significant commercial experience in the printing industry.
2. Building and developing strong client relationships.
3. Leading, mentoring, and motivating account teams.
4. Managing client relationships, including being the primary contact, setting expectations, and troubleshooting issues.
5. Providing market insights and strategic consulting to major clients.
6. Budgeting and financial management.
7. Providing strategic insights on production, market analysis, and planning.
Requirements
1. Experience in the printing industry.
2. Proven track record in client relationship management.
3. Leadership skills in managing teams.
4. Strong financial and strategic planning skills.
5. EU work permit required.
This role requires a high-caliber individual with a solid understanding of the printing industry and the ability to lead and develop client accounts effectively.
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