Description
Berkeley Commercial Developments Ltd (“BCD”) is part of the Berkeley Group PLC and is in charge of collecting ground rents on behalf of Berkeley Operating companies. The portfolio is due to significantly increase over the coming years and currently has 41,800 units.
We are looking for someone to collect and record ground rent income on behalf of Berkeley freehold owning companies also a third-party Investment Company. Whether you're experienced in business administration or looking for a role where you can transfer your skills, Berkeley offers training and development with potential study support.
The role
* Assisting with the billing, collection, and recording of ground rent payments.
* Handling leaseholder queries via phone and email.
* Processing card payments through Sagepay.
* Posting payments to leaseholder accounts.
* Managing mail-outs for invoices, reminders, and other communications.
* Liaising with Managing Agents, Solicitors, and Berkeley Operating Companies.
* Overseeing lease assignments and responding to solicitor enquiries.
* Uploading newly completed units onto the property management system.
Experience required
* You will be proactive, detail-focused, and able to work effectively within a team.
* Have strong IT skills and a working knowledge of credit control.
* Possesses excellent communication and problem-solving skills.
* Has a confident and professional telephone manner.
Why join us?
Benefits
* 25 days annual leave, increasing with service to 33 days.
* Health and wellbeing benefits including Private Medical Insurance.
* Lifestyle benefits including access to an online discount platform.
* Berkeley Foundation volunteer day.
* Private pension plan.
* Group life assurance.
The standard default full-time working hours in the office are 8am-5pm with core working hours 9am-4pm.
Berkeley Group builds homes and neighbourhoods across London, Birmingham and the South of England. We revive underused land, creating welcoming, sustainable and nature-rich places where communities thrive and where people of all ages and backgrounds enjoy a great quality of life.
We specialise in long-term brownfield regeneration, focusing on challenging and complex sites that are beyond the scope of conventional homebuilders. We are highly collaborative, working with councils and communities to create a shared vision and to unlock a mix of social, environmental, economic and commercial value that benefits all of our stakeholders.
Our passion for quality and design underpins everything we do. All Berkeley homes are created with care, expertise and relentless attention to detail.
We have a diverse workforce and culture rooted in attention to detail, effective communication, a sense of fun and a huge feeling of ownership and pride. With a commitment to innovation, sustainability, and customer satisfaction, we have become synonymous with exceptional design and meticulous attention to detail.