Administration Assistant - Wakefield Integrated Sexual Health
NHS AfC: Band 2
Job overview
Working within Wakefield Integrated Sexual Health Service, the Administration Assistant will provide confidential administrative support to the existing reception and administration team and wider clinical team.
To cover reception, answering phone calls, arranging appointments, and any other administrative tasks generated by this process.
To be a point of contact for the sexual health team and external agencies.
The post holder will be working a flexible 26 hours to cover absence within the existing administration team. This may include some Saturdays and evenings, and there could be a possibility of being called in at short notice.
Main duties of the job
The post involves a range of duties requiring good communication skills, an ability to work autonomously or as part of a busy team, an awareness of customer care, and a flexible, adaptable, and non-judgemental attitude.
The post holder will be expected to undertake safeguarding training (Children and Adults) appropriate to their role and adhere to policies and procedures relevant to the area they work in and demonstrate commitment to the principles of Equality & Diversity and all Spectrum Values.
Working for our organisation
BE THE DIFFERENCE IN HEALTHCARE
Join our team
We’re looking for passionate individuals to join our diverse and innovative team.
Whether you are starting out in your healthcare journey or are an experienced healthcare professional looking for a new challenge, we’ve got a role for you!
* Access to NHS Pension
* Annual leave on your Birthday
* Refer a friend scheme
* Training and Development opportunities
* Flexible Working
* Access to Employee Assistance and Health and Wellbeing programmes
* Up to 33 days annual leave
We have an ambition to become a truly lived experience inclusive employer, changing how we approach staff experience and value personal stories our colleagues bring with them.
We welcome applications from everyone, including applicants with lived experience, those who belong to the LGBTQIA+ Community, and people with disabilities, neurodivergent applicants, and people from Black, Asian and Minority Ethnic (BAME) backgrounds.
Spectrum Community Health CIC provides a range of award-winning healthcare services on behalf of the NHS, Local Authority Public Health services, and other partners across substance misuse, sexual health, and health and justice settings. As a not-for-profit social enterprise and Community Interest Company, our focus is centred on people – our patients, service users, staff, and partners.
Detailed job description and main responsibilities
Find job description and person specification attached.
For any further information, please contact Bry Senior at bryony.senior@spectrum-cic.nhs.uk.
Person specification
Qualifications
* Min 3 GCSE’s including English Language, Maths, and IT skills GCSE or equivalent. IT qualification e.g. ECDL or equivalent.
* Typing Qualification NVQ 2 in business administration/customer care, or equivalent experience.
Knowledge
* Confidentiality and safe storage of information
* Knowledge of working in a busy office environment
* A good understanding of patient confidentiality (GDPR)
* Knowledge of Sexual and Reproductive health issues.
Skills
* Excellent organisational and prioritisation skills
* Able to deal with patients/public on the telephone and face to face
Employer certification / accreditation badges
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
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