Secondment/fixed term opportunity until 22 October 2025. Do you have experience in leading operations and overseeing a variety of services? We have an exciting opportunity for someone to join us as a Senior Service Manager, leading the continued management and development in Bournemouth, Christchurch and Poole (BCP). The pathway includes outreach, Housing First and supported accommodation. In the role of Senior Service Manager you will: Focus on the continued development and improvement of the service model and have overall responsibility for the improvement and consistency of the day-to-day safe and smooth management of the BCP services. Ensure high quality, safe support for those that access St Mungo’s accommodation services in BCP. Support, motivate and manage Service Managers and Team Leaders across multiple sites to ensure they can deliver a high standard and effective service to clients, encouraging a person-centred approach in line with our recovery ethos and within psychologically informed environments. Work closely with the Regional Head to contribute and lead on the promotion, strategic and operational planning of the service within St Mungo’s and the sector. Build highly effective relationships with partners, commissioners, and other relevant agencies to deliver an effective service. Ensure consistent move on through and out of the pathway into a variety of accommodation types, including PRS. About you We are looking for a dynamic and motivated Senior Service Manager. In addition, you will have; Experience of leading service delivery, financial planning and budgetary responsibilities Excellent communicator and ability to negotiate with a wide range of partner and external audiences building strong effective working relationships. The ability to manage multiple service priorities and commissioner requests. Expert understanding of the techniques, aims and objectives or working with vulnerable homeless people including those with complex needs. We’d always like to hear from people who want to help transform lives. Not sure if you have the skills and experience you need for the role? Apply and we’ll let you know We are working hard to create a diverse and fully inclusive culture where everyone feels valued and we welcome applications from all under-represented groups, particularly Global Majority candidates who are underrepresented at this management level. How to apply To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website. When you're ready to apply click the ‘Apply Now’ Button to start your online application form. Closing date: 10am on 17 January 2025 Interview and assessments on: TBC