Job Title: Field Agent - Debt Recovery
Location: Portsmouth
Salary: £26,500 + Bonuses + Company Car
The Role
Act as a representative of the Client to deliver a range of services required by various utility companies. The core activity focuses on visiting the premises of the client's customers and performing the following functions relating to their gas and electricity supply:
* Gaining additional Customer Data (e.g., Meter Reads, Vulnerabilities).
* Conducting PDV visits in line with specific client requirements.
* Negotiating payment arrangements.
* Executing documentation to secure payment to the client.
* Executing Warrants to secure payment/access to deliver resolution.
The Company
They are the best performing debt recovery agency in the UK, so you will be joining an industry leader who can offer long-term job security, an excellent pay and benefits package, and future career development opportunities.
The Salary and Benefits Package
* £26,500 basic salary.
* Company car available for personal use.
* Monthly incentive payment scheme.
* 28 days holiday (including bank holidays, rising 1 day each year).
* Employee Assistance Scheme.
* Annual Salary Reviews.
* Vouchers on your birthday each year.
Candidate Requirements
* Full clean UK Driving License.
* Working hours: 8am - 5:30pm Monday to Thursday, 8am - 5:00pm Friday.
* Previous experience in debt negotiation/collection, customer service, and conflict resolution is desirable but not essential.
* Be prepared to work alone or as part of a team, indoors and outdoors.
* Excellent standard of spoken English.
* Ability to make quick decisions/judgements.
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