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Commercial Claims Handler (Hybrid), Antrim and Newtownabbey
Client:
Location: Antrim and Newtownabbey, United Kingdom
Job Category:
Other
EU work permit required:
Yes
Job Reference:
b3e521af55ca
Job Views:
90
Posted:
03.03.2025
Job Description:
Claims Handler (Commercial) - Carrickfergus - Permanent
Our client has ambitious plans to become Northern Ireland's largest insurance provider - if you've some experience in the insurance industry and are ready to take your career to the next level, apply today!
* Carrickfergus
* Hybrid working offered
* Monday to Friday 9:00 a.m. – 5:00 p.m, evenings and weekends off
* Strong work-life balance on offer
Employee benefits package:
* Salary is negotiable depending on experience
* 20 days annual leave plus 11 statutory days (with additional annual leave accruing based on length of service)
* Competitive Company Pension Scheme
* Private Medical Insurance
* Eye care scheme
* Staff Discount
The role:
* Ensure that daily workflow is managed efficiently.
* Taking first notification of accidents/losses from clients and arranging onward reporting to insurers, as well as managing the claim to settlement.
* Ability to display a combined level of expressing empathy along with competency is essential.
* Provide an expert and prompt service to all stakeholders.
* Day-to-day management of new and existing claims at the highest possible level of customer service, including administration.
* Any additional duties or projects deemed necessary and reasonable by the line manager.
Criteria:
* 5 GCSEs at grade C or above (or equivalent) including English and Maths
* Previous experience working within the general insurance industry in a busy office environment
* Working knowledge of Insurance systems
* Customer service experience
* Basic knowledge of Excel
* Excellent communication and negotiation skills
* Ability to work to multiple deadlines while maintaining accuracy
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