Carbon60 are currently looking for a Customer Operations Advisor to join a client of ours based on the Dana Spicer site in Birmingham. This position is a temp to perm position working 40 hours per week. This position has become available because a current employee is retiring.
Pay/Salary: £26,000/annum, £12.50/hour, overtime opportunities rare but possible, 1.5x Monday - Saturday, 2x Sunday
Working Hours/Shift Pattern: 8am - 4:30pm, 40 hours/week, 30 mins unpaid lunch (15 min paid break too)
Type of Employment: 12 weeks temporary to permanent
Main duties & responsibilities:
Receiving goods, completing necessary documentation and allocating stock as applicable
Site operates a self-service store with RFID tags so goods are tagged and engineers self-service
Tagging and storing items to support this
Expediting orders- calls directly with suppliers, discussing lead times
Updating on-site computer systems for receipting goods and updating orders
Replenish two vending machines with stock as required
Providing support to engineers if they have difficulty locating items
Stock taking
General housekeeping, keeping stores area tidy
Adhering to health and safety procedures
Essential skills / experience / qualifications:
Basic computer literacy - able to show professional email correspondence, data entry on MS Excel and on-site systems, able to update system information
Good timekeeping / organisation skills
Stores/Warehouse experience advantageous but not essential - can be trained
Excellent communication skills for customer-facing and supplier interactions
About our client:
Our client is a leading Specialised Industrial Service Provider, making remarkable a reality every single day.
They offer a wide range of innovative and high-quality industrial service solutions with the overall mission to make "industry work better". You might just see O-rings and valves, but to us, they help power the world.
They know their hard-working people are the backbone of their mission, providing our customers with specialist knowledge and hands-on service.
This is where you come in!
Why our client?
With 170 sites across the UK and Ireland, a supportive environment is never far away.
And, even though we're proud to be part of the manufacturing industry, our opportunities extend far beyond warehouse jobs. You might be a fitter in Cork, a workshop engineer in Aberdeen, or a customer operations manager in Hull - wherever you are, your specialism is our strength. Collectively, we all have incredible expertise, and we know it takes dedication and hard work to get there.
They're committed to building a community - it's the people you work with, it's the support you receive from your manager, it's the technical specialism that is at the core of everything we do.
Once you become a permanent employee you will qualify for the following benefits:
25 days plus bank holidays annual holiday entitlement
Ability to purchase an additional 5 days holiday subject to scheme rules
Contributory Pension Scheme
Cycle to Work Scheme
Life Assurance
Up to 1 day's paid leave to concentrate on your wellbeing
A full integrated Employee Assistance Programme including a 24/7 helpline for emotional and practical support, as well as financial and legal support including:
Unlimited mental health support from qualified mental healthcare professionals
24/7, unlimited remote GP appointments - so you can get fast access to a doctor at a time convenient to you
Six 1-2-1 nutritional video consultations per year
Six 1-2-1 digitally delivered personal training sessions per year
360 Wellbeing Score - take just four short assessments to get your score and unlock six 1-2-1 lifestyle coaching sessions per year
Physiotherapy - eight sessions a year shared between you and your partner
Medical second opinions
Savings and discounts for savings on weekly costs
On-demand wellness content, plus our Wellbeing Calendar, which is packed with podcasts, articles, webinars and more to help manage your wellbeing
Company Sick Pay from day 1
Group Income Protection - after a period of sickness absence
Long service recognition
Free unlimited access to LinkedIn Learning
Free Branded workwear
Free Eye testsCarbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy