Customer Service Advisor & Administrator Location: Hybrid working after probation, Offices are based in Portsmouth Salary: £23,750 5% Bonus Hours: Monday – Friday, 37.5 hours per week (Flexible between 8am and 6pm) Benefits: Hybrid Working: 2 days working from home, 3 days in the office Up to 6% pension contribution Employee car scheme – after probation you will be entitled to join the car scheme where by you can drive a brand new vehicle, fully insured for as little as £200 per month Gym memberships Holiday allowance between 25 to 30 days, depending on length of service Enhanced maternity/paternity leave and premature baby leave Learning hours for continuous development Well-being hours to support mental health and work-life balance Plus many more ·Dynamite Recruitment are excited to be recruiting for an experienced Customer Service Advisor & Administrator for a well-established company based in Portsmouth. Due to the company's growth, they are looking to expand their team at this busy and exciting time.As a Customer Service Advisor & Administrator, you will provide exceptional customer service and administrative support in a specialist department dealing with vehicle-related issues. Key Responsibilities: Phone-based Customer Service: Communicating with customers to resolve vehicle-related needs. Customer Interaction: Handling service and maintenance enquiries and assisting with scheduling the in Email Management: Handle a busy inbox, prioritize tasks, and meet deadlines. Liaising with Third Parties: Work with internal departments and other partners to manage bookings. Organize Courtesy Cars: Coordinate car hires and ensure smooth transitions for customers. High Volume Administration: Manage spreadsheets, booking systems, legal documents, and client records. The Ideal Candidate Will Have: Previous experience in customer service, both via telephone and email. Strong multitasking skills and the ability to prioritize in a busy environment. Attention to detail and the ability to process information quickly and accurately. Excellent administration skills, including experience using Microsoft Word and Excel. A positive attitude, great communication skills, and a passion for providing excellent service. To be considered please submit your cv asapevergreen