Sales Coordinator £28,000 per annum bonus Job Type: Permanent / Full Time Location: Lichfield, Fully Office Based Hours: Monday to Friday - 8.30am - 5.00 pm. What our client offers: Competitive salary with bonuses 24 days’ holiday plus bank holidays Vibrant and supportive work culture with regular employee appreciation events Opportunities for career development and growth Key Responsibilities Customer Engagement: Respond promptly and professionally to sales enquiries, delivering tailored solutions and building lasting relationships. Sales Process Management: Handle quotations, orders, and deliveries to meet both customer expectations and company standards. Product Promotion: Actively promote marketing campaigns and product offerings to maximize sales opportunities. Technical Support: Provide product advice or escalate to technical teams, ensuring timely and accurate follow-ups. CRM & Collaboration: Maintain customer data in the CRM and share insights with internal and external teams. Market Insights & Stock Monitoring : Communicate market trends and stock concerns to the line manager to optimise sales strategies. What We’re Looking For A proven ability to build strong relationships with customers and maintain high standards of customer service. Excellent communication skills, both verbal and written, with attention to detail. Strong organisational and multitasking abilities to manage quotations, orders, and deliveries effectively. A proactive approach to identifying opportunities and solving challenges. Familiarity with CRM systems and an understanding of their importance in maintaining customer records. Ability to work collaboratively within a team and across departments. Job Ref: EN699 Please note: Hollyfield Personnel will only contact successful candidates. If you haven't heard from us within 5 – 7 working days, consider your application unsuccessful. By applying, you consent to us retaining your details.