Time left to apply: End Date: December 13, 2024 (30+ days left to apply)
Job Requisition ID: R-8562
Responsible for the accurate processing of payroll monthly, ensuring compliance with employment law, social security, personal income tax, and other regulations, including internal policies and procedures.
Provide a comprehensive service of processes related to calculating salaries, social security, and taxes according to the applicable standards and legal status.
About the role
We’re looking for a Payroll Customer Adviser to join our Payroll team at DS Smith’s Business Service Centre in Caerphilly. In this position, you'll be responsible for administration and customer-facing duties around our UK Payroll service that ensures the timely and accurate payment of approximately 6,000 colleagues.
You’ll be responsible for processing monthly payroll of employees, ensuring tax commitments are accurate, and overseeing the preparation and distribution of payslips to employees throughout the UK. You’ll ensure relevant paperwork is processed in a timely manner and quickly investigate and escalate any discrepancies to ensure optimal customer satisfaction.
We will also ask you to collaborate with your team in the management and resolution of any queries that come from the business, with a view to educate colleagues around the UK so that they can become more informed in the future.
NOTE: This role is a 9 month fixed-term contract.
About you
* Previous experience in a Payroll and Administration environment
* Strong Excel knowledge
* Good knowledge of payroll legislation
* Ability to work well with your team and communicate effectively with other stakeholders
* Great attention to detail and an ability to solve problems quickly and accurately
* Workday knowledge would be advantageous
Benefits
* Competitive salary
* 25 days holiday, plus bank holidays
* Pension scheme, life assurance, and income protection
* Employee Assistance Programme
* Employee Discounts
* Digital GP Service
* Cycle to work scheme
Location:
Caerphilly – we operate a hybrid working policy with 3 days a week in the office.
About Us
DS Smith is a leading provider of sustainable fibre-based packaging worldwide, which is supported by recycling and paper-making operations. We play a central role in the value chain across sectors including e-commerce, fast-moving consumer goods, and industrials.
Through our purpose of 'Redefining Packaging for a Changing World' and our Now and Next sustainability strategy, we are committed to leading the transition to the circular economy while delivering more circular solutions for our customers and wider society - replacing problem plastics, taking carbon out of supply chains, and providing innovative recycling solutions. Our bespoke box-to-box in 14 days model, design capabilities, and innovation strategy sit at the heart of this response.
Headquartered in London and a member of the FTSE 100, DS Smith operates in 34 countries employing around 30,000 people and we are a Strategic Partner of the Ellen MacArthur Foundation. Our history can be traced back to the box-making businesses started in the 1940s by the Smith family.
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