At Adaptable Recruitment we have an Excellent Opportunity for an Experienced Customer Service Specialist to join a company based in the St.Helens area. Salary: up to £24,000 Depending on Experience Location: St Helens Working Hours: 8.30 - 5.00 - Fully office based Main Responsibilities to include: Manage and maintain an assigned portfolio of customer accounts Ensure timely collection of outstanding debts while maintaining strong customer relationships Monitor and manage payment terms and credit limits Liaise with customers to resolve any queries or disputes related to their accounts Work closely with the sales team to ensure accurate billing and payment processes Prepare and send out statements, reminders, and follow-up communications Provide regular updates on outstanding debt status and progress to management Collaborate with other departments to ensure smooth processes and customer satisfaction Skills & Experience: Previous experience in customer service, sales, or accounts is highly desirable Strong communication and negotiation skills Ability to manage and prioritise a diverse workload A proactive, problem-solving mindset High attention to detail and accuracy A basic understanding of credit control principles (training will be provided if necessary) Excellent organisational and time management skills