Job Details
Hours: 37.5 hours per week, Monday to Friday
Location: Hybrid working with 3 days a week in either our VHQ in Crawley or our Clients' offices. Please note the working week must include a Tuesday at our VHQ.
Contract: Permanent
Closing Date: Sunday, 4th May 2025
In a nutshell
Virgin Atlantic Airways believes that everyone can take on the world. Our vision is to become the most loved travel company. As we embark on this exciting journey, we're harnessing our spirit of entrepreneurship and innovation to challenge the status quo.
In this role as Account Manager, you'll identify areas for strategic improvement to develop the Global TMC accounts for Virgin Atlantic and our JV partner airlines. You'll support the UK TMC account team in driving value from managed account portfolios, working with the Market Development Team and Operational Analysts in Sales Excellence to identify business development opportunities and training needs.
Day to day
* Deliver Partner Engagement plans in partnership with field-based sales teams across the UK and Europe.
* Develop and deliver training content to engage and educate key accounts on business priorities, new routes, products, or services.
* Work with new prospects and existing customers to generate growth, driving new corporate and SME opportunities through focused selling techniques.
* Extract value from CRM and manage business development account engagement activities within Salesforce.
About you
Do you have proven experience in a sales or client-based commercial function? Do you have excellent analysis-led decision making? Then this could be the role for you!
Alongside the above, we're looking for the following:
* Innate commercial awareness, with proven experience in a commercial department.
* Solid numeracy skills with a desire to understand data better.
* Excellent written and oral communication skills – strong public speaker.
* Solid relationship and stakeholder management skills.
* Customer-centric mindset and proven B2B experience.
* Travel industry background and knowledge of Virgin Atlantic products and services is preferred.
* Training writing and delivery experience, and robust planning experience are preferred.
Does this sound like you? Are you excited to join us on our 'Most Loved' and 'Sustainably Profitable' journey? We'd love to hear from you!
Our recipe for leadership
At Virgin Atlantic, our leaders empower teams to thrive through collaboration, innovation, and excellence. Explore our Leadership Recipe and discover the 20 core ingredients that define what it means to lead with us, driving our mission to be the most loved travel company and achieve sustainable profit. Want to learn more? Click here
Be yourself
Our customers come from all walks of life and so do our colleagues. That’s why we’re proud to be an equal opportunity employer and actively encourage applications from all backgrounds. At Virgin Atlantic, we believe everyone can take on the world—no matter your age, gender, gender identity, gender expression, ethnicity, sexual orientation, disabilities, religion, or beliefs. We celebrate differences and everything that makes our colleagues unique by upholding an inclusive environment in which we can all thrive. So that everyone at Virgin Atlantic can be themselves and know they belong.
To support your journey with us, please let us know if you’d like extra help with your application or have any individual requirements during the recruitment process. Reach out to our team at recruitment@fly.virgin.com. We are here to support you and ensure your considerations are covered.
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