Job Title: Customer Service Advisor
Location: Cheltenham, England, United Kingdom
Salary and Benefits
£30,000 - £35,000 Basic Salary + Bonus
Enhanced Pension (10% employer contribution)
Life Assurance & Income Protection
27 days holiday + Statutory days
* Onsite parking, discounted bistro and on-site gym
* Varied and exciting Internal sales and account management with real opportunity for further development and incredible training and professional development
* Working for a true market leader within their global headquarters and manufacturing location
* A leader in diversity and inclusion who are employer of choice for women in engineering and emerging talent
The Role
This newly created role has become available to develop key partners across the UK & Ireland. The primary focus of the role will be to increase sales of engineered products such as steam systems, valves, instrumentation and services.
As a Customer Service Advisor, 70% of your time will be focused on:
* Value added activities – quote follow ups, proactive sales calls and developing relationships with key partners
* Supporting field sales engineers and achieving high customer satisfaction
* Quarterly customer visits and reviews
* Ownership of industrial resellers and distribution accounts
30% will be more strategic and involve:
* Sales product analysis such as trending products, competitor and gap analysis
* Administration and collaboration with internal teams such as marketing, engineering and services
* Conference meetings and events
The Candidate
We are looking for the following experience and aspirations:
* B2B sales in any of the following areas – internal sales, sales engineering, account management, business development, customer service or distribution management
* Drive to succeed and aspirations to take advantage of growth and development
* Team orientated and desire to learn
The role will offer hybrid working with 3 days a week expected in Cheltenham.
If you are looking to take the next step in your sales career and leverage world-class training and development, please get in touch.
Seniority Level
Associate
Employment Type
Full-time
Job Function
Sales, Business Development, and Strategy/Planning
Industries
Industrial Machinery Manufacturing, Engineering Services, and Automation Machinery Manufacturing
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