Your Experience: Experience in Print Management & Fault Diagnostics Comfortable working remote as well as initial on-site diagnostics Excellent time management skill Pragmatic approach to user support Lives within the London region Your Role: Provide day to day local/remote print management and diagnostics support Ticket-based environment Troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system Be Part of Us: Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile - we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company. Benefits: Buddy program Company events Internal career development program Medical cash plan Mobile working Onboarding program Staff discounts Benefits: Company events Company pension Employee discount Work from home Reference ID: 17123