Job Description
🚀 Join the Wowcher Team - We're Hiring a Marketing Administrator (Temp Contract)! 🚀
***This will be an initial 2 month temp role***
Location: London (Embrace the office vibes - 3-4 days a week!)
Salary: £24,000 - £26,000 + Bens (below)
Are you a Marketing Administrator ready to dive into the world of WOW? Established in 2011, Wowcher is the ultimate destination for unbeatable deals and unforgettable experiences in the UK.
We’ve helped thousands of people learn dog grooming, steam clean their front rooms, obtain the latest gadgets, whiten their teeth, decorate their houses, eat more healthily and even be more experimental in the bedroom…! On top of this we’ve also partnered with some of the UK’s leading brands including Graze, Build-a-Bear Workshop, Odeon, Fitness First, Diet Chef, Very.co.uk, PrettyLittleThing, Random House, EasyJet and Ocado... to name just a few!
We’re entrepreneurs at heart and love to spot a great deal! If you’re interested in being able to have a major impact on a successful, fast growing company from day 1, then read on!
Your mission
The Marketing Administrator is a detail-oriented and proactive professional who combines organisational expertise with a strong understanding of marketing operations. With a solid background in data entry, order fulfillment, customer service, and content writing, they ensure smooth execution of day-to-day tasks while maintaining a high level of accuracy and efficiency. This role supports marketing campaigns by creating engaging content and managing customer interactions, all while fostering a positive experience for clients and ensuring operational success. Known for their ability to work in fast-paced environments, the Marketing Administrator is dedicated to driving both customer satisfaction and marketing effectiveness
What will my responsibilities be?
* Data Entry & Management: Accurately input and maintain marketing data, customer information, and sales records in CRM systems or databases.
* Order Fulfillment: Oversee and coordinate the processing of orders, ensuring timely delivery and accurate tracking information for customers.
* Customer Service: Provide exceptional support to customers, address inquiries, resolve issues, and ensure customer satisfaction throughout the sales process.
* Content Creation: Assist in writing and editing content for marketing materials, including website copy, social media posts, email campaigns, and promotional materials.
* Campaign Support: Assist in the planning, execution, and monitoring of marketing campaigns, ensuring alignment with brand objectives and timely delivery of materials.
* Reporting & Analysis: Track marketing performance, analyze campaign results, and prepare regular reports on key metrics, offering insights for improvement.
* Social Media Management: Support the creation and scheduling of social media posts to increase brand visibility and engagement.
* Inventory & Supply Coordination: Manage inventory levels of marketing materials, promotional items, and other resources to ensure campaign readiness.
* Collaboration & Communication: Work closely with cross-functional teams, including sales, design, and operations, to ensure seamless execution of marketing initiatives.
* Process Improvement: Identify opportunities to streamline administrative processes and improve overall efficiency in marketing operations.
Why Wowcher is Your Next Stop:
Our office is like no other - it's a hub of fun and creativity!
🌈 Flexible working - blend office and home for your ideal work-life mix
🌞 25 days of holiday + 8 bank holidays (plus the option to nab 5 extra days)
🍏 Free fruit to fuel your day
🥐 Weekly breakfast feasts every Thursday - Rise and shine! Why not grab a coffee and a pastry to start your morning.
🌿 Wellness Wednesdays (hello, free massages!)
🍹 Thirsty Thursday! drinks and snack trolley - kick back and relax with a cold beer or prosecco
🎮 Games area for some friendly competition
🎁 Benefits platform Perkbox so you can get discount and rewards across the UK!
🎉 Monthly social events – All Bar Wowcher! get to know your awesome colleagues
🎊 Legendary all-company parties twice a year - don't miss out!
🚲 Cycle Scheme and Season Ticket Loan to get you moving
💰 Auto-enrolment pension scheme. Whilst it’s great to live in the here and now, we have to make sure we’re preparing for the future, with up to 10% employer contribution.
🤝 Enhanced Employee Assistance Provider for confidential support and advice
🕶️ Eye Care Vouchers – we’ve got you covered!
💸 Store discounts across the Wowcher website (including travel deals!)
👕 Smart-casual dress code every day!!
Want to know more? Check out: https://careers.wowcher.co.uk